ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Daniel

Definitely worth having

I've had pet insurance for my dog ever since she had to undergo a surgical procedure at a fairly young age and I had to pay for everything. For most of the time I've had this policy, it hasn't been necessary. Fast forward to 8 vet visits over 2 months for 2 separate issues and I'm glad I have this insurance. Claims can be a little slow to process and I really wish you didn't have to pay the vet out of pocket and then get reimbursed, but otherwise this insurance is completely worth it.
1

out of 5

POSTED: | BY: Heather Jowers

ASPCA Leaves You When Your Pet Is Dying

BUYER BEWARE!! ASPCA Pet Insurance does not offer "continuing care" for many pets and they are not straight forward about it until it's too late. When my cat was diagnosed with cancer after being with them for years, they stopped covering any related care after a year. ASPCA Pet Insurance abandons you and your pets when you need them most just to line their pockets. Edit to add a response: I was never offered continuing care and had I known this would happen I would never have worked with your company. Thanks to ASPCA Insurance I can no longer get coverage for my sick and dying cat because he now has a pre-existing condition. I don’t know how I can continue to pay for his treatments now. I also called around and found that other pet insurance companies don’t pull this trick on their customers. ASPCA Pet Insurance preys on customers with sick and dying pets.
1

out of 5

POSTED: | BY: Heather

Their only care - lining their pockets

BUYER BEWARE!! ASPCA Pet Insurance does not offer "continuing care" for many pets. When my cat was diagnosed with cancer after being with them for years, they stopped covering any related care after a year. ASPCA Pet Insurance abandons you and your pets when you need them most just to line their pockets.
5

out of 5

POSTED: | BY: Lynn

So happy to have insurance

Happy to have emergency and preventive care insurance. We have used both options for our now 1year old dog. Helps to keep expenses down and also spreads out cost of routine vaccines/etc. reimbursement process is online and straightforward.
5

out of 5

POSTED: | BY: Ann

I like it because you can choose the kind of coverage you want for your dog. Different deductibles, a wellness plan, yearly cap.

I have had this insurance for 2 years and I am happy with their customer service.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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