ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Django

Would have liked a faster resolution of…

Would have liked a faster resolution of a routine claim, as well as a direct deposit option. EDIT: I totally forgot that they allowed me to setup direct deposit after the first claim (Sorry bout that!). The point about a faster resolution time still stands, but probably doesn't sting as much now, because of the direct deposit.
5

out of 5

POSTED: | BY: Julie

Great pet insurance!

I have had ASPCA Pet Insurance for 11 years. They provide excellent customer service and respond quickly to a claim. We are extremely satisfied with their pet insurance.
5

out of 5

POSTED: | BY: P

Review took a little while.

Claim took a while before I heard back from company. Other than that nothing negative to say.
5

out of 5

POSTED: | BY: Madelin

A lifesaver.

We adopted Milo when he was 7 years old. He was fine when we adopted him but later developed medical problems requiring significant costly vet care. The ASPCA insurance processed claims quickly, provided good coverage and follow up. I could not be happier with them.
5

out of 5

POSTED: | BY: Carlos

Customer Service is Excellent

I had to call customer service to understand how best to claim a new maintenance medicine situation for my senior cat. The representative went beyond a simple answer, she asked the right questions and provided a full recommendation for my specific situation. Having Customer Service provide tailored advice is going beyond the normal call of duty of many customer services reps. That is what I call white glove service with excellence.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

Get a quote today

Leave a review