AKC | Pet Insurance Review

Poor Customer Service, Poor Claim Processing, Denied Claims, Long Hold Times, Many Loop Holes in Policy and slow paying IF they ever decide to pay. I have cancelled after many problems with the AKC Insurance. They are the worst all the way around. Read reviews available before engaging with the AKC and become educated in what you are engaging in. Wish I had! I had multiple policies and cancelled every one of them and moved over to Embrace who exceeds all expectations and remain thrilled I cancelled the AKC. My headache is now over since I moved away from the AKC Pet Insurance.

I had been using the AKC Pet Healthcare Plan since I first got my dog in April 2006. Every year I experienced an acceptable increase in the monthly premium as one would expect to incur. The normal increase was between $5-$10 per month year to year. Yesterday I receive my renewal notice from AKC PHP and they want to increase my monthly premium by almost 85%. They expect me to accept a rate increase from %75.00 per month to $138.00 per month. Needless to say, I am looking for a new carrier and would not recommend the AKC plan due to this unnacceptable increase.

I have had multiple pet policies with the AKC for my 4 dogs for YEARS This insurance is only good for the SMALL STUFF! When you truly need it, they will claim some NONSENSE and deny the claim or give you some line of garbage. Unfortunately, I needed the insurance and the AKC did NOT PAY as they claim they will. I STRONGLY suggest if you are purchasing insurance, and think you have a piece of mind knowing you have your beloved pet covered, THEY ARE NOT!!! I am taking the matter to the IL Dept of Insurance - Public Service Section. I ask you... do you want to deal with the AKC; and the added loss of your beloved pet and UNPAID Claims of over $8,000. You are best checking out an insurance company that pays an annual maximum WITHOUT a per incident restriction. For myself, there were 3 separate hospitalizations that the AKC is considering ONE INCIDENT and DENYING diagnostics as well. In the end I will see what the IL Dept of Insurance states, but BEWARE -- do you want to deal with this? Unexpected expenses when you are paying a high premium for YEARS and the loss of your beloved pet and these idiots?!

I have had this insurance for years for 4 of my dogs. My dog was hospitalized 3 seperate times, they paid the 1st bill. When hospitalized the 2nd time they said I was at the maximum for the SAME incident and won't pay anymore. It is NOT the same incident! I am requesting them to look that it is NOT the same thing. Diag. procedure they are not paying either. I pay over $89 per month for 1 policy and this is what I get? I am currently looking into other insurance. My renewal is up with them shortly. My other pups are healthy - Close to $300 per month on insurance -- to have them do this?! I lost my sweet guy and I am crushed = Like I really need this hassle on top of my grief when clearly anyone WITHOUT a medical mind can see an MRI of the brain does not have a thing to do with pneumonia yet they are claiming the same incident - SERIOUSLY -- I can't believe years in the the Wellness Plan Coverage (premium cost) and they pull this. I would NOT recommend this to an enemy.

I had an AKC policy on my Aussie Shepherd for 5 years. I was outraged when my policy went up with this latest renewal to double the monthly amount resulting in an increase over $400 per year! I was not sent a notice of the renewal, and quetioned why it went up (when my payent was drafted from my account. My pet is healthy as only seen annually by the vet. I called and they told me the increase was "across the board for everybody". They are also slow in paying and their "reasonable" charges are lower than you can get treatment for. Watch out for these guys!