AKC | Pet Insurance Review

4.4

out of 5

Number of reviews 889

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 0
  • 2.6
  • 4.4
  • Count
  • 0
  • 5
  • 889

Updated: November 13, 2023

AKC Pet Insurance, administered by PetPartners, Inc., provides comprehensive, affordable pet insurance across all 50 states, and has served as the exclusive pet insurance provider for the American Kennel Club since 2003. Learn more about AKC’s pet insurance plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Christine

AKC Claims Processing is a Hassle

We've had this insurance since 2003. Claims processing has been exhausting, requiring escalation to their president. Now, they have a fairly new rule -- claims must be submitted within 90 days -- and a new form has to be completed each time, even for same illness -- and filled out by vet. This seems like bad faith to me. Does anyone know if it is legal to deny a claim if it's submitted after 90 days. If the coverage is in place at the time of treatment, then they should pay, yes?
1

out of 5

POSTED: | BY: Katherine Brooks,

What a STUPID claims processing policy!!

I've had pet partners for over a year for at least one of my 6 dogs and this one dog sustained a fractured leg after playing with my other dog. Well Pet partners paid for everything to make the diagnosis but when it came time for the repair they denied it! They said that even though my dog has sustained the injury from an accident, because the what the vet repaired the fracture was considered "not covered" and they denied the $1577.00 surgery charge yet paid for the emergency examination and the xrays of her leg! I'm going back to Pet Care USA insurance where I have my other dogs! OVERPRICED TOO!!!
5

out of 5

POSTED: | BY: Amy

No problems so far

I have two giant breed dogs (a Great Dane and a St. Bernard)insured with them and have had no problems with coverage for anything. I chose the most extensive plans to ensure as much benefit as was necessary in case of problems. As with all contracts, you should READ THE FINE PRINT for the coverage start date and what exactly will be denied (existing conditions, age-related dz, etc.). It's not difficult to mull through or understand. Insurance is definitely worth the money if you have dogs that weigh 150+ pounds and every medication is weight-dosed. :)
2

out of 5

POSTED: | BY: LF

Sneaky renewals add exclusions each year.

I paid for AKC petpartners for 3 years & everything was OK until I had claims. It took 2 months to process my first claim, they limited coverage to "reasonable & customary", and their deductible & copay creeped up since I started with them. Most frustrating were added exclusion clauses when I renewed. Bottom line for over $1,200 in treatments I was reimbursed less then $300. Don't do it - This wasn't worth the paper work hassle, years of monthly payments & claims frustration. You are better off to start a monthly savings bond direct deduct to cover unplanned vet expenses in lieu of the monthly payment. Their exclusions are extensive.
4

out of 5

POSTED: | BY: Ed

Over priced - but good customer service

The policy I bought was overpriced, but the customer service was wonderful. Easy to terminate during the 30 day money back guarantee; one e-mail and the policy was terminated and full refund applied. I would consider them if the premium was affordable.

Monthly Cost

$5 – $90 depending on coverage options chosen.

Coverage

You have a co-pay of 20% after your annual deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Per incident limit of $1,500 – $8,000 and annual limits of $3,000 – $16,000 depending on your chosen plan.

Deductible

Choose from $100 – $1,000 annual deductible.

Age Limits

Pets must be at least 8 weeks old to enroll with no upper age limit. Coverage options available for senior pets.

Waiting Period

Coverage goes into effect one day after enrollment. There is a 5-day wait period for accident claims and 14-day wait period for illness claims. AKC Pet Insurance provides 30 days of accident and illness insurance coverage included with AKC registration for newly registered puppies.

Exclusions

Pre-existing conditions are not covered. Customizable plans allow you to add-on coverage for inherited and congenital conditions, exam fees and wellness care. Cancer coverage included in base accident and illness plan.
As one of the first pet insurance providers in the United States, AKC Pet Insurance, administered by PetPartners, Inc., provides comprehensive, affordable pet insurance across all 50 states. Since 2003, AKC Pet Insurance has served as the exclusive pet insurance provider for the American Kennel Club, and helps dog and puppy owners keep their pets safe and healthy. AKC Pet Insurance’s customizable plans allow pet owners to choose their coverage, deductible and coverage limits to create a plan that meets their individual needs and budget.

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