AKC | Pet Insurance Review

We submitted a claim for surgery done on our Bichon Friese's knee - torn cranial cruciate ligament - and the claim was processed promptly and efficiently. Prior to the surgery, we called to verify coverage and the gentleman was friendly, helpful and knowledgeable. Thank you!

Quick response to my claim

AKC Pet Partners is a pleasure to work with. They break the process down into simple to complete steps and they stand by you every step of the way. What's more... is the customer support people actually care about you and your pet and you hear this in their tone, the way the conduct themselves on the telephone and the support they give you.

Our dog has had 2 torn ACL and AKC Pet Insurance covered $2,000 for each operation. The claim process is very easy and efficient.

Over the years I have been pretty satisfied with theh AKC pet insurance. Until I recently found out the level of insurance I started out with (the level that includes preventive care, and spaying ) was removed without my knowledge and no-one contacting me to make sure I was aware. I only realized the insurance level had been changed when I sent in a claim for annual vaccinations, and annual check up. When I spoke to person at the company they couldn't explain satisfactorily how this came about but promised that someone would call me back to explain. I am still waiting for that call. Otherwise on several occasion when my dog needed veterinary care they were reasonably prompt to reimburse me for parts of the claims I made.