24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

6.3 Out of 10
60 Days 1 Year Lifetime
Rating 9.3 9.4 6.3
Count 19 134 991
10
Out of 10
Recommended

As long as you give them the documents they adk for you will get refund within 16 days

Posted: 09/02/2021
By:
Donna
Horwood

I haven’t had any problems with my two claimd

Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
1 - 8
10
Out of 10
Recommended

Very easy to make the claim; reviewed in timely manner; outcome (mostly) easy to interpret

Posted: 09/01/2021
By:
Robin
Ciupidro

Very easy to make the claim; reviewed in timely manner; outcome (mostly) easy to interpret

Injury/illness
Claim Amount
Breed

Domestic Short Hair

Age of Pet
Over 8 years
9
Out of 10
Recommended

Great claim service

Posted: 08/29/2021
By:
Laura
MIchel

Except for a few issues along the way, overall we are very pleased with the service and the support.

Injury/illness
Claim Amount
Breed

Mixed Breed Toy (up to 10 Lbs)

Age of Pet
1 - 8
10
Out of 10
Recommended

Top Notch Customer Service Reps!

Posted: 08/29/2021
By:
Joyce
Henderson

I insured my prior pet (Maximus - Victorian Bulldog) with this company and they helped tremendously with his various skin conditions throughout his lifetime and they were there when he had to be euthanized due to colon cancer. That was five years ago. These people were there for my puppy his entire life and I appreciate their level of understanding when it comes to the relationship of an animal and their "hu-Mom" (and/or dads, too). They were conscientious enough to think about me AFTER the euthanasia by sending me a card of condolences. WHO DOES THAT??? I'll always appreciate that extreme level of customer service and basic human compassion. I've recommended them to so many friends, associates, co-workers, etc., since, and will continue to do so.

Now I have a new puppy, (Lovely) and she is the most rambunctious bundle of awkward energy! I immediately contacted 24PetWatch. They are like true angels looking after our pets!

Injury/illness
Claim Amount
Breed

Fila Brasileiro

Age of Pet
Under a year
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.