24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

5.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.7 7.3 5.2
Count 6 48 739

24PetWatch

10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 12/03/2019
By:
Jane Ross

A couple of years ago my cat Pip had a fairly serious operation. i spoke to a number of customer service representatives to confirm my obligation to them and their's to me in payment. Each one I spoke to was compassionate in responding to my worries and...

Injury/illness
Claim Amount
Breed

Turkish Van

Age of Pet
Over 8 years
9
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 11/06/2019
By:
Susan Lattuca

I have had a good experience with my 24 Pet Watch insurance claims. My cat has become a diabetic patient. Without insurance I could not imagine how I could afford the bills my cat is making me. My first couple of claim submissions were confusing. After I...

Injury/illness
Claim Amount
Breed

Maine Coon

Age of Pet
Over 8 years
1
Out of 10
Insurer: 24PetWatch
Posted: 10/22/2019
By:
Kelley

My dog received a treatment at the vet, which should have been covered 80% by insurance. After submitting all required information numerous times, I kept getting a response that said a determination couldn't be made because all requested information wasn...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
1
Out of 10
Insurer: 24PetWatch
Posted: 10/15/2019
By:
Paige Kanatous

For 5 years I have had to beg this company to take my money each month. I should have left years ago because they can't seem to effectively draft payments from my card (any card) on file. I have changed cards, given my bank account information all with...

Injury/illness
Claim Amount
Breed

Great Pyrenees

Age of Pet
1 - 8
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.