24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

5.6 Out of 10
60 Days 1 Year Lifetime
Rating 9.7 8.9 5.6
Count 39 94 804

24PetWatch

10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 06/23/2020
By:
Erin

My cat has had major health issues this year. All of my claims have been processed quickly and efficiently. it typically takes less than a week to be reimbursed as long as you have your bank info connected with your policy.

Injury/illness
Claim Amount
Breed

Domestic Shorthair

Age of Pet
1 - 8
8
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 06/21/2020
By:
Sandy

The people on the phone were excellent, very kind and sympathetic, as well as being professional and efficient.
The computer input was a different matter. I found it very difficult to use the website and never seemed able to review how my claim was...

Injury/illness
Claim Amount
Breed

Domestic Shorthair

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 06/19/2020
By:
Stacy Coltrin

I adopted a puppy 6 years ago. He ended up having several congenital issues. 24 hour Petwatch has been consistent and quick with their payments. They have excellent customer service. They have been a comfort to me when my pet was in need.

Injury/illness
Claim Amount
Breed

Poodle

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 06/18/2020
By:
Olwyn Fleury

My young cat Fergus swallowed a 650mg Acetominophen. I was panicked. Rushed him up to the hospital. He recovered after 3 days and 2 nights in Emergency Care. The bill was well over $2400. After a quick review my claim was paid. Excellent service.

Injury/illness
Claim Amount
Breed

Domestic Shorthair

Age of Pet
1 - 8
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.