24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

5.2 Out of 10
60 Days 1 Year Lifetime
Rating 6.7 8.3 5.2
Count 11 132 715

24PetWatch

9
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 06/13/2019
By:
Gina Atassi

I have been with this company for years and except for the occasional need to contact customer service for confusion of uploaded documents, I have had good experiences. I have both of my dogs covered and the claims have been fair and paid in a timely...

Injury/illness
Claim Amount
Breed

Boxer

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 06/13/2019
By:
George Anderson

We have had experiences with other pet insurance companies but have absolutely no complaints with 24PetWatch. I am very pleased with the quality and responsiveness of their customer support and claim settlement process. One example I would like to share...

Injury/illness
Claim Amount
Breed

West Highland White Terrier

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 06/03/2019
By:
Ernest Roseboro

I am so impressed with the quality of service I've received from 24PetWatch!

My poor kitty was hit by a car, requiring an emergency surgery and hospitalization. I was so relieved when 24PetWatch processed all related claims quickly and without too much...

Injury/illness
Claim Amount
Breed

Munchkin

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 05/21/2019
By:
Linda Hanna Padowitz

I was very impressed with the customer service agent I spoke with he was professional,kind ,friendly & extremely thorough he even followed up with a phone call to reconfirm some changes I made on my policy I was very impressed with that young man

Injury/illness
Claim Amount
Breed

Jack Russell Terrier

Age of Pet
1 - 8
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.