24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

6.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.7 9.5 6.1
Count 24 179 916

24PetWatch Pet Insurance Reviews

9
Out of 10
Recommended
Posted: 01/03/2021
By:
Lesya
McQueen

Claim process was straightforward and quick. I called customer service with one question, and agent was excellent and very pleasant. Adjudication was fair.

Injury/illness
Claim Amount
Breed

Mixed breed Giant (90 Lbs +)

Age of Pet
Over 8 years
10
Out of 10
Recommended
Posted: 12/31/2020
By:
Liane
Wagner

24 Pet Watch is affordable and easy to navigate. Their online interface makes it easy to file claims, etc. Dobby tore her CCL and needed knee surgery, and it was great knowing that 24 Pet Watch is there to help cover the cost of such surgery. Their...

Injury/illness
Claim Amount
Breed

Mixed Breed Small (10-20 Lbs)

Age of Pet
1 - 8
10
Out of 10
Recommended
Posted: 12/30/2020
By:
PATRICIANN
ADAMS

We have had two pets insured over the years and we were able to focus on what was in the best interest of our pets without having to think about costs. Our dog needed CCL surgery and our elderly cat was diagnosed with diabetes and then recently cancer....

Injury/illness
Claim Amount
Breed

Domestic Short Hair

Age of Pet
Over 8 years
9
Out of 10
Recommended
Posted: 12/26/2020
By:
Patricia
P

My dog needed cruciate ligament surgery and we called 24PetWatch to inquire what to do. The two agents we spoke to were very understanding and provided all the information we needed. After the surgery, our claim was processed quickly as expected. I was...

Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
1 - 8
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.