24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Average customer rating

5.1 Out of 10
60 Days 1 Year Lifetime
Rating 7.3 8.8 5.1
Count 19 203 697

24PetWatch

1
Out of 10
Insurer: 24PetWatch
Posted: 11/11/2008
By:
Alice

I had bad experience with PetCare Insurance, they are very strict on pre existing illness & exclusions. My cat, Tiger had high fever which suppose to be fall in the Infectious Disease category, but since Tiger had Conjunctivitis which is related to...

Injury/illness
Claim Amount
Breed
Age of Pet
1
Out of 10
Insurer: 24PetWatch
Posted: 11/10/2008
By:
S Wilkinson

Watch out..I had this pet insurance for over a year on my mixbreed shepard dog which was adopted from a shelter 7 years ago.

When I signed up for pet insurance I set them medical bill detail recipts for time frame from when I had the dog 7 years..and...

Injury/illness
Claim Amount
Breed
Age of Pet
2
Out of 10
Insurer: 24PetWatch
Posted: 10/01/2008
By:
C.M.

My dog tore her ACL when she was running and got her leg caught in a fence. While this clearly was an "accident" Petcare said that ACL injuries are musculoskeletal illnesses and cannot be caused by an accident. As we had used funds in this category...

Injury/illness
Claim Amount
Breed
Age of Pet
1
Out of 10
Insurer: 24PetWatch
Posted: 09/22/2008
By:
Jessica Henry

I signed up for one month free when I adopted a puppy last summer. I was told that my credit card information was customary, but it would be cancelled after 1 month, that I would have to sign and return authorization for it to be continued. Well, I never...

Injury/illness
Claim Amount
Breed
Age of Pet
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.