24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Average customer rating

3.5 Out of 10
60 Days 1 Year Lifetime
Rating 5.5 2.6 3.5
Count 2 59 483

24PetWatch

10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 02/14/2018
By:
Imee

I always find them very helpful. Very professional in explaining what's covered or not. I am so happy I have this insurance for the health and well being of my dog. I love my dog and I will do anything to make her comfortable and healthy.The staff are...

Injury/illness

Ear Problem

Skin problem

Bladder

Renal (kidney)

Thyroid

Claim Amount
$100 - $500
Breed

Labrador Retriever

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: 24PetWatch
Posted: 09/25/2017
By:
Joan O'Brien

If it weren't for 24 Pet Insurance Company I would not be able to give the crucial, necessary care for our 16 year old Oriental Shorthair kitty. He has several complicated medical conditions that requires regular monitoring, frequent hospitalization, and...

Injury/illness

Renal (kidney)

Chronic Pancreatitis
Claim Amount
Over $1000
Breed

Oriental Shorthair

Age of Pet
Over 8 years
1
Out of 10
Insurer: 24PetWatch
Posted: 02/03/2018
By:
Victoria

In June 2017, I received a letter notifying me that 24 pet watch had switched carriers. No where in the letter did you notify me that you would be increasing my premiums. I did not catch this earlier because I would not have thought you would be...

Injury/illness
Claim Amount
Under $100
Breed

Border Collie

Age of Pet
1 - 8
2
Out of 10
Insurer: 24PetWatch
Posted: 11/17/2017
By:
Sara

They processed claims quickly. However, the policies are very expensive and they made it too complicated to cancel. Also, when I called to cancel, it took longer than it should have because they wouldn't stop trying to get me to stay.

Injury/illness

Ear Problem

Claim Amount
$100 - $500
Breed

American Foxhound

Age of Pet
1 - 8
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.