Banfield Pet Hospital

4 (119 reviews)
6807 W Canal Dr Ste A, Kennewick, WA 99336, USA

Hours

Monday 7:30 AM – 6:00 PM Tuesday 7:30 AM – 1:00 PM Wednesday Closed Thursday 7:30 AM – 1:00 PM Friday Closed Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,221
4.9 Embrace 19,969
4.9 Fetch 5,895
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,362
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,182
4.8 Nationwide 25,675
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,323
4.8 Prudent Pet 2,859
4.7 Pumpkin 3,525
4.6 Spot 11,551
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

119 reviews

I used to LOVE taking my dog there, but there's something wrong with this place that they can't keep vets working there. I had the optimum wellness plan for my senior dog, which included teeth checkups and wellness visits, but my appointments keep getting canceled by them because "the vet left" and they try to reschedule, but it's several months (or in this last case, over a year) later, it's ridiculous. Paying almost $50/month, my dog is supposed to get seen and teeth checked 1-2 times per year, it's now been over 2 years since he's been seen, and they called to put it out another year. So, I finally just canceled the membership and will find him a new vet. I truly hope this place gets their act together. It USED to be a wonderful vet office.

May 17, 2023

This is the Quickie-Mart of animal care, and 'Pet Hospital' is a factually inaccurate description of their business model. The staff turnover is incredibly high, both reception and vets, so it makes one wonder why no one wants to stay employed here. They only provide preventative care scheduled 6-8 months in advance, and that's not how hospitals work. This may be ok if you're only interested in staying up to date on vaccinations through their $400+ per year subscription plan. If you need any special care beyond that, look for a real qualified veterinarian as I wouldn't recommend trusting this place with the life of your furbaby. And no, I'm not going to email 'BanfieldCares'. You've already had plenty of chances to do better.

May 12, 2023

I paid to get my dogs nails cut and they never did it. Which isn’t a big deal. I called and ask if I could come in Friday on my day off and they aren’t open. Okay can I get my money back? No. We need to see the nails. They are only open while I’m working. I’m not going to take off work to come prove you didn’t do something. Horrible customer service.

Feb 1, 2023

I’ve taken my two German Shepherd’s to them for years and they’ve always taken great care of my animals great customer service

Mar 8, 2020

Called to add a new pet to a medical pet plan. I was told Banfield will not add any new pets even though our family has been take our pets there for over 10 years. The reason was for scheduling issues. I acknowledged that it maybe some time to get my pet in and which was fine for normal checkups. I was still denied add this pet.. The receptionist was rude at the end of our call when I told her they will loose our business for good.

Jan 7, 2022