Dulles South Animal Emergency & Referral Hospital

Habiba Abdelkerim

I took my 6-month-old puppy to Dulles Veterinary South for a follow-up after he received surgery while we were in Egypt. My puppy was involved in an accident and had to have emergency foot surgery. To say the experience was infuriating would be an understatement. The veterinarian had zero interest in understanding the context of my puppy's prior treatment and quickly dismissed any information I shared about his surgery in Egypt. It was as if she was belittling treatment that was not influenced by the west. She barely looked at the x-ray’s before she gave her judgement. Instead of listening to my concerns and assessing my puppy's condition with care, she was more interested in pushing a ridiculous $8,000 surgery on me. This is a 6-month-old puppy who just had a major surgery! The way she casually suggested another procedure, without even exploring less invasive options or considering the stress on my dog, was utterly careless and unprofessional. I felt like I was dealing with a used car salesperson, not a trusted veterinarian. The level of disregard for my puppy's well-being and the blatant attempt to exploit me for an expensive surgery was infuriating. I can't believe this place has a license to practice. Avoid Dulles South Veterinary South at all costs if you care about your pets and your wallet. I certainly won't be coming back, and I'm warning everyone I know to steer clear of this place. What a disgrace!

May 2, 2024

Eric W

Outstanding communication, education, patience and support. Took our cat in for severe bad breath and loose tooth. While sad to learn our cat had severe tooth decay and issues, this Vet and support staff walked us thru our options, explained the impact to our cat, and were incredibly supportive throughout the process. We’ll be back. 5/5

Nov 29, 2023

Joy Lampitoc

Spencer was rescued and adopted as an elder dog with some medical issues. And we would do it all over again. We had to make that hard decision of letting her rest after a long, long, life with the help of Dr. Luce and the rest of DSVC. I am personally still fighting through all the stages of grief at her loss recently (6/17/19). but having seen how Spencer had declined quickly due to kidney disease...We couldn't see her in pain and withdrawn. She gave us 4 wonderful years. My wife and I have another pet, Toby, to care for. He's been sad/depressed. I'm thinking of bringing him to DSVC/Aldie to be his primary care--after seeing how their staff cared for Spencer and gave their emotional support for us...I know he would be cared for just as well. This was our experience...not many will have the same, but for us... DSVC/Aldie/Emergency Care--was the best they could offer in a short amount of time. Thank you.

Jun 30, 2019

Jennifer Cash

I am very thankful for Dr. Luce and the staff at Dulles South Animal Emergency. They were able to get my dog seen quickly. They were very professional, knowledgeable, and friendly. Dr. Luce was very thorough which helped me understand my options and I felt very confident that he had my dog's best interest in mind. You can tell they really care about their patients. Thank you Dr. Luce and staff for being there for my baby and easing her pain. You are valued and very appreciated!

Jun 3, 2021

Lora

I took my furry boy last night to Dulles South Animal Emergency & Referral Hospital. This was my first visit . My dog was having issues with his back legs and of course I was emotional because he is my boy and I didn't want him to be in pain. The staff was VERY caring, supportive and calm. They did an excellent job with explaining what they were going to do and asking me for permission to do more tests while being open with costs. If I ever have another emergency (hopefully I don't), but if I do, this will be my go to after hour care for all my pets!

May 28, 2020