Banfield Pet Hospital

3.8 (56 reviews)
9870 Brook Rd, Glen Allen, VA 23059, USA

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,239
4.9 Embrace 19,987
4.9 Fetch 5,940
4.1 Figo 2,870
4.4 Hartville 183
4.9 Healthy Paws 11,382
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,354
4.8 Nationwide 25,736
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,366
4.8 Prudent Pet 2,873
4.7 Pumpkin 3,564
4.6 Spot 11,610
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

3.8

56 reviews

They took great care of my babygirl for 6 years. Now they closed down and I have had bad experiences with the Banfield on Bell Creek rd also the one on short pump has many bad reviews...so now what do I do???? The one in Midlothian don't know much....

Apr 9, 2021

Front desk was actually really sweet. However, first vet visit I asked for ALL vaccinations to be updated in order for my two dogs to be boarded at a local vet (staff was very familiar with the boarding location and even boarded their own pets there). I left the vet happy assuming this was done, they faxed over the shot records to the dog boarding location. Within 15 minutes after leaving, my boarding location calls me and informs me that both dogs are behind on 2 vaccines?!?! Call back immediately and thankfully was able to get scheduled the next day. Second visit, it now is my fault that I didn't know that my dogs needed the additional 2 vaccines? Well that's great but I asked to have all shots updated and that didn't happen. Force to pay another $90 in vet visit fees, kinda ridiculous to say the least. Was informed that their hands were tied and they could not do anything about it. Not worth going back. Customer service is non existent pass the front desk. The almighty dollar is their main concern.

Dec 13, 2018

I took my new dog here for her first appointment. Everyone was so kind and helpful. They were patient with my old timid girl. I had an overall awesome experience. All things were explained in thorough detail to me and their wellness plans seem like a great deal! I look forward to seeing this staff again

Jan 24, 2021

I wouldn’t leave my boys in the hands of anyone else.. they’re each almost a year old and they love the staff which makes me feel very comfortable. My dogs absolutely adore Becca!!! Not only does she truly care for my boys (and have seen her passion for other dogs while in the lobby) but they love and trust her also. Knowing there is someone I completely trust to drop my boys off to is the best feeling. She also looks out for my best interest with her great customer service. Aside from the overall experience at this location at the beginning, she was the main reason I continued to come back... then fell in love with the rest of the personable staff and their kindness as well! Dr. Sparks is fantastic. She is kind and communicates to the fullest. She has always answered any and all of my questions patiently. (I’m an over communicator... so this is truly appreciated). While being out of town, I’ve visited a few other locations in other states and couldn’t wait to get home to this location. I’m super grateful!!

Jul 20, 2020

We love Dr. Henderson and Dr. Sparks. We actually drive 45 minutes to this location (passing 3 other Banfields) to specifically see these vets. They always treat my pets so well and have worked with me through their more difficult health issues. I know my pets are well taken care of during drop off appointments and they never make me feel like I'm a burden when I ask a ton of questions.

Jun 1, 2020