Banfield Pet Hospital

3.9 (353 reviews)
1236 Greenbrier Pkwy, Chesapeake, VA 23320, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 9:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.9 Adoro 24
4.5 AKC 1,801
4.4 ASPCA 12,250
4.9 Embrace 20,008
4.9 Fetch 5,987
4.1 Figo 2,876
4.4 Hartville 183
4.9 Healthy Paws 11,406
4.8 Lemonade 834
4.6 ManyPets 2,416
4.7 MetLife 11,560
4.7 Nationwide 25,788
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,492
4.8 Prudent Pet 2,884
4.7 Pumpkin 3,624
4.6 Spot 11,666
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

353 reviews

LC

LC

My dog was seen yesterday and today. The staff and the dog was aware of what his issues were and how he was declining all day even after all the money I spent to try to get him better. Find so be it I wanted to try whatever I could for him. My issue is all day I kept the doctor and staff informed that the euthanasia call could be today if not early tomorrow morning. But mostly possibly today. So at 5:00 pm I made the call due to his health was declining just to be told the doctor is leaving early today. She is with an emergency appt now. You should have called earlier. Keep in mind I told them I was in route to Banfield. But since I was told no I headed home and made the appt for the earliest they would give in. But once I got home my dog started having what seemed like a seizure or heart attack. He was convulsing shaking couldn’t control any of his movements of his bowels. He was scared my husband , my kids, and I were scared. It was the most horrific thing we had ever seen in our lives and didn’t know what to do. I tried to call Banfield as this was happening and the receptionist was no help. My family and I were in a panic because my poor baby body was uncontrollably thrashing around shaking. I ca not believing they made my family and I go through that when they were kept up to date all day about how he was doing. Not only that but when I called the cancellation office to cancel his plan since he is dead they want to still charge me for the full plan!!!

Feb 17, 2026

The Chesapeake team at Banfield has been nothing short of amazing! I truly appreciate the care and expertise this team brings. Bailey is always so kind and caring, and I know my pup Ace is in great hands whenever he visits with Dr. Lebron. Thank you all for treating him like family!

Nov 5, 2025

I was going to banfeild pembrook and looking back it felt lile the fast food of pet care. We are so used to crappy health care in the usa i didnt really question it. Let me tell you how much i love banfeild Chesapeake. Check in takes longer. At first i was annoyed…im like arent i just dropping my dog off…then i realized they were actually asking questions and cared about the answers. The vet ALWAYS calls when we have a question and she takes the time to answer questions. The clinic closes at 6 but i will get a call at 6:45 sometimes as she makes sure to get back to everyone. Guster is finally getting the care he deserves. I wont go anywhere else. I cant say enough about how good i feel about guster’s care here!

Apr 2, 2026

Very frustrating. Absolutely no concern for my sick dog when I called today. Pushing test and cost before I even get therewith my sick dog. We’ve been paying for the annual program for over 10 years for two dogs. Today one dog is sick and the lack of empathy is ridiculous. After today we will definitely look for options.

Mar 6, 2026

They charged us for medicine and forgot to give it to us. They called saying we could get it in a voicemail THEN tried to gaslight us that they didn’t know that we never got the medicine. About to cancel my subscription for both my dogs here. Additionally, we paid for nail clipping but I got the dog back and could not tell they were ever clipped. The nails still had dirt on them which wouldn’t be there if the nails were cut. Beware of this location.

Oct 6, 2025