Banfield Pet Hospital

3.6 (263 reviews)
389 W 1830 S, Salt Lake City, UT 84115, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,188
4.9 Embrace 19,922
4.9 Fetch 5,726
4.1 Figo 2,854
4.4 Hartville 182
4.9 Healthy Paws 11,278
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,507
4.8 Nationwide 25,470
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,163
4.8 Prudent Pet 2,816
4.7 Pumpkin 3,420
4.6 Spot 11,384
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.6

263 reviews

Update:They responded to this and through email gave us a number offering to cancel our contract. We call and get told only if we pay it out. Ridiculous. You've canceled all our most recent appointments without a date to reschedule. It's not my pets fault you are down doctors they still deserve care and we've paid faithfully for that care. Do not patron this business. We have been customers for many many years. Recently they started closing locations and it's harder to get an appointment and once you do it isn't uncommon to be called to cancel and change to a new day and sometimes an entirely different location. We pay ypu for your services and you cut your availability and my pets pay the price for that. I asked to cancel my insurance and of course you can if you pay for remainder of year.

Oct 4, 2024

We’ve been taking our pets here for over a decade. While the team has changed over that time the level of service and care has not. They make us feel comfortable and cared for. When we had to say goodbye to our dog, Monroe we received amazing compassion and were given all the time we needed. We love our Banfield team!

Jun 26, 2024

Do NOT sign up for Banfield recurring services. Location near me in MillCreek closed, so I have been driving across town to Salt Lake location. They called the week of my dogs dental appointment to disclose they no longer had a vet onsite. Note - the appointment had been made over 6 months ago. Other locations can not not see us in the current time frame - meanwhile they continue to bill monthly charges with ZERO services provided. Will be disputing ALL charges.

Jul 25, 2024

They used to be great. But in the last couple of years it’s so hard to get an appointment. You have to schedule months out and then I’ve had them cancel my appointments twice at this location. Finally had to drive thirty minutes away in American Fork just to use my wellness plan. It seems they are severely understaffed all the time.

Jun 26, 2024

Can’t get an appointment because the office I’ve been going to for 20 years is closed due to doctor shortage. Called a 2nd location and got a recording they’re only open 2 days a week. Used to be a good service but has declined drastically in the last 2 years.

Oct 14, 2024