Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,226 |
| 4.9 | Embrace | 19,970 |
| 4.9 | Fetch | 5,900 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,365 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,195 |
| 4.8 | Nationwide | 25,683 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,326 |
| 4.8 | Prudent Pet | 2,864 |
| 4.7 | Pumpkin | 3,533 |
| 4.6 | Spot | 11,560 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
218 reviews
I was 8 minutes late to an appointment for my dog that had a horrible UTI and was refused care. Been a wellness plan member for 5 years. My dog gets UTIs often so I’m used to bringing in her sample in rather than leaving her there for 6 hours. I had her fresh urine sample (refrigerated) and was refused care because of 8 minutes. I was leaving town the next day and needed her to be seen so I rescheduled an appointment online for an hour later and sat in my car waiting. Got a call 10 minutes before the appointment that the time slot was not actually available and I wasted an hour of my life. The only place that could see her after Banfield screwed me was an ER. I got the BEST care from VEG (south Lamar). Truly incredible place and I highly recommend. The vet did an ultrasound (no charge) and went over that and her UA results with me. Turns out it showed excessive struvite crystals in her urine which can predispose her to more frequent UTIs. The vet at VEG gave me a prescription for urinary diet food to help decrease crystal formation. Something never mentioned or caught after 5 years and multiple UTIs with Banfield. A $600 ER vet bill for a UTI with dog urine I collected MYSELF that Banfield refused to do anything with is worth it for competent care for my dog.
Oct 8, 2025
“Bait and Switch Scam at the Worst Time” ⭐ We recently had to make the heartbreaking decision to put our dog to sleep due to age and poor health. When we called ahead, we were told the cost would be $150. After an emotional day of goodbyes with our kids, we arrived at Banfield only to be told the cost was actually $230 because of an added office visit fee. When we questioned the absurd extra charge, the staff literally walked away from my wife mid-conversation and never came back to finish talking. My wife eventually left, with the whole situation unresolved. At such a painful moment, the last thing a family should face is what feels like a bait-and-switch scam. Instead of compassion and clarity, we were met with surprise charges and staff who wouldn’t even stay to address our concerns. Families deserve honesty and empathy in these situations, not misleading pricing and avoidance.
Aug 27, 2025
I can not say ENOUGH for Banfield Brodie. My pug is terrified of the vet but the vet techs and doctors there have been so persistent in winning them over - and they have! Especially thanks to Candice and Dr Pocernich. My pug has seizures and they have been so detailed and helpful with helping him get medicated. They also performed bladder stone surgery and everything went perfectly. We take our whole pet family there because we love their care and attention to detail and persistence in working with my pugs. I love them so much!! Thank you Banfield Brodie!
Aug 8, 2020
Surprised this place is still open. The doctors are good but how do they choose the front desk people? It is mostly impossible to ever talk to anyone because they are so busy, put you on hold for almost an hour til you hang up then if u go in person, they act like ur not der.
Aug 30, 2025
My cat, Figaro, receives excellent care at Banfield. All of the staff are friendly. All seem to care about him and his health. I recommend Banfield as a place for your pets’ health care needs.
Aug 21, 2024