Banfield Pet Hospital

4.1 (343 reviews)
19175 Lyndon B Johnson Fwy, Mesquite, TX 75150, USA

Hours

Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 7:00 PM Wednesday 9:00 AM – 7:00 PM Thursday 9:00 AM – 7:00 PM Friday 9:00 AM – 7:00 PM Saturday 9:00 AM – 7:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

343 reviews

Please be aware of this so called animal hospital I took my cat in today to have him checked and after a bunch of blood work and a radiologist abdomen package I was told that he had a blockage in one of his kidneys.. ask them how to treat it and told me to take him to another hospital since they don’t know what there doing .. I also ask them if they could give him some medicine for the pain after having him for 10 straight hours and they said it wasn’t appropriate to give him any but it was a good idea to give him a rabies shot? Long story short charge me over 700 dollars didn’t do anything to help and when I ask for medical records so i could take him to a real hospital they said they weren’t ready whatever that means..If you really care about you’re pet do not spend you’re time or money here or you will be very disappointed..

Dec 4, 2025

Great staff the ladies there explained everything. Made sure that we understood all instructions perfectly. Never rushed the appointment. Made sure we all knew what was wrong with my cat . Then came up with a plan . I am so greatful for their kindness . This was a great experience. And I will go back because of how great the staff was. .

Aug 11, 2025

I had been a proud patron of this vet hospital for 11 years. I recently took my pet to their annual comprehensive exam and was told my senior pet was healthy- no issues, nothing was expressed to BOTH of the times I spoke to a vet tech before and while picking up my pet. I had a scheduled dental cleaning for my pet 4 days later & dropped off my pet as I always do for their dental cleaning. I received a call three hours later stating that to my extreme surprise, that because my pet has a heart murmur they couldn’t proceed. This is unacceptable & negligent behavior for them not to communicate a health concern for my pet, especially since for their dental cleaning having heart murmur is extremely dangerous, thus why they couldn’t proceed. When I asked why wasn’t I notified this when I picked up my pet literally four days earlier from their appointment, I couldn’t get an answer. All I got was “maybe the vet attending your pet was busy in surgery and couldn’t go and tell you.” That’s such a cop- out answer and really unbelievable as the vet techs are usually the ones that communicate with the pet parents there, unless it’s a more serious issue. I am appalled & extremely disappointed with their negligent behavior by failing to communicate to my pets health status, on BOTH of the opportunities they had, and yet still calling to confirm with me their cleaning after the discovery of a heart murmur that according to the vet overseeing the cleaning, was in the medical portal of my pet, which again, why wasn’t I notified of it? I didn’t receive any information or paperwork about the action plan for this health issue. This could’ve resulted in something far worse. I wasn’t given any clarity on why I wasn’t informed about the heart murmur of my 12 year old senior pet, nor did I feel like they cared that I was upset that they failed to communicate with me such vital information. I have been a patron for this place for 11 years, and it was sad to see the nonchalant & dismissive attitude about this very upsetting situation for me & my pet, and their lack of communication & initiative to provide me with an answer of why I wasn’t informed of the heart murmur. I will no longer be taking my pets here.

Jul 28, 2025

I have tried… In numerous occasions to give this place a chance to get it together. The office systems are either broken or whoever took over is changing everything. There are constant issues with scheduling, not communicating fully with the dogs owner about expectations, and the joke of customer service who feels so bad for you but can’t ever do anything. Three different appointments have been cancelled because of an issues they created. I asked to speak to anyone who could help and apparently no one in store can. No one ever came out. Any time. This is THE WORST BANDFIELD location. Go to the stand alone on the other side of Mesquite. Much better service. Since I can’t get y’all to stop contacting me. I’ll leave it here. REMOVE ME FROM YOUR CALL LIST, BANDFIELD PET HOSPITAL INSIDE OF PETSMART IN MESQUITE.

Aug 18, 2025

Dr. Gonzalez, Dr. Rogan and Dr. Chidi had been taking care of my dogs as we add them to our family always with love and compassion.. thanks from Camila, Max and Toby family 🐾❤️‍🩹

Sep 16, 2025