Our Family Vet - Jacksonville
Hours
How to Save on Veterinary Costs at Our Family Vet - Jacksonville
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Our Family Vet - Jacksonville? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,227 |
| 4.9 | Embrace | 19,970 |
| 4.9 | Fetch | 5,909 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,371 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,221 |
| 4.8 | Nationwide | 25,693 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,328 |
| 4.8 | Prudent Pet | 2,865 |
| 4.7 | Pumpkin | 3,539 |
| 4.6 | Spot | 11,570 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
37 reviews
I would never recommend dr Alexander. We used him for our animals. One of our dogs cut her leg and needed stitches. He would not see our dog because of our Duaghter not working there anymore.
Aug 2, 2023
So kind and caring!! Thank you, Paige, for calling and checking on Skye, not once, not twice, but at least 3 times! Dr. Alexander and his staff are very attentive to my babies!! New review - thank you to all for taking care of my beautiful girl in her last weeks, and lovingly help her cross the Rainbow Bridge. I’m still heartbroken, but thank you all for your kindness and caring.
May 9, 2022
Although the supporting personnel was very kind, the vet himself, was the worst vet I have ever seen. He was rude, condescending, and unprofessional. They kept taking my dogs out of the room for weight measurement and treatment, rather than treating my dogs in front of me, which made me instantly uncomfortable and gave my dogs more anxiety. When I made the appointment I specifically stated which treatments/tests I wanted on my dogs, during the examination, I asked for an additional test for worms, he used this as an excuse to upgrade me to a higher "package" and give my dogs vaccines I did NOT consent to. My 8 year old husky who has had a vaccine reaction in the past and is NEVER kenneled, did not need the Parvo, Distemper, or Bordetella shots he gave her. I did NOT consent to these additional treatments. If you do not want a "One-Size Fits All" approach to your pets, do not see this man.
Jul 24, 2021
I'm a disabled veteran serving 2 tours in Iraq and Afghanistan protecting and serving my country protecting American citizens so they can have there Jobs. I was shot in the knee and back. I have a 4 year old pit bull brindle and he is my service animal and has a bad skin condition and is in pain and needs to be seen and this clinic has refused to help us.i only gave them 1 star because you have to pick 1 thru 5. So 1 is all they get. The are so inconsiderate of animals and veterans. Please don't take your animals into this clinic.
Dec 23, 2021
My sweet little dog was mauled by a larger dog around 4:30 in the afternoon last Thursday. We rushed her in and initially I was happy with the way they treated her. 21 staples to close large gashes and they cleaned out several puncture wounds. They handed me some pain meds and antibiotics and said she’d be fine although very sore and bruised. They said bring her back in two weeks to have the staples pulled. Friday and Saturday she seemed better, was eating and up walking around. There was never any follow up, instructions for care or warnings about what to watch for. Sunday my dog started vomiting and showing signs of distress. When I called their emergency number Sunday afternoon it went unanswered and their voicemail was full. We took her to Tyler but by that time she was too far gone. She was in respiratory distress and septic. My poor baby suffered and died in pain Sunday evening. I trusted them and now we all suffer.
Mar 10, 2020