Our Family Vet - Jacksonville

3.9 (37)
37252 US-69, Jacksonville, TX 75766, USA

Hours:

Monday: 7:00 AM – 5:30 PM

Tuesday: 7:00 AM – 5:30 PM

Wednesday: 7:00 AM – 5:30 PM

Thursday: 7:00 AM – 5:30 PM

Friday: 7:00 AM – 5:30 PM

Saturday: Closed

Sunday: Closed

How to Save Money at Our Family Vet - Jacksonville

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 889
4.7 ASPCA 5,697
4.9 Embrace 10,255
4.9 Fetch 174
4.4 Figo 587
4.7 Hartville 164
4.9 Healthy Paws 7,475
4.9 Lemonade 781
3.2 ManyPets 11
4.6 MetLife 424
4.8 Nationwide 21,391
4.3 Pet Assure 12
4.7 PetPartners 98
4.5 Pets Best 7,194
4.3 Pumpkin 54
4.7 Spot 160
4.8 Trupanion 55,007
4.8 Prudent Pet 124

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Billy Taylor

I would never recommend dr Alexander. We used him for our animals. One of our dogs cut her leg and needed stitches. He would not see our dog because of our Duaghter not working there anymore.

posted: 08/02/2023

Susan Roberts

So kind and caring!! Thank you, Paige, for calling and checking on Skye, not once, not twice, but at least 3 times! Dr. Alexander and his staff are very attentive to my babies!! New review - thank you to all for taking care of my beautiful girl in her last weeks, and lovingly help her cross the Rainbow Bridge. I’m still heartbroken, but thank you all for your kindness and caring.

posted: 05/09/2022

Kami Winship

Although the supporting personnel was very kind, the vet himself, was the worst vet I have ever seen. He was rude, condescending, and unprofessional. They kept taking my dogs out of the room for weight measurement and treatment, rather than treating my dogs in front of me, which made me instantly uncomfortable and gave my dogs more anxiety. When I made the appointment I specifically stated which treatments/tests I wanted on my dogs, during the examination, I asked for an additional test for worms, he used this as an excuse to upgrade me to a higher "package" and give my dogs vaccines I did NOT consent to. My 8 year old husky who has had a vaccine reaction in the past and is NEVER kenneled, did not need the Parvo, Distemper, or Bordetella shots he gave her. I did NOT consent to these additional treatments. If you do not want a "One-Size Fits All" approach to your pets, do not see this man.

posted: 07/24/2021

April Cochran

I'm a disabled veteran serving 2 tours in Iraq and Afghanistan protecting and serving my country protecting American citizens so they can have there Jobs. I was shot in the knee and back. I have a 4 year old pit bull brindle and he is my service animal and has a bad skin condition and is in pain and needs to be seen and this clinic has refused to help us.i only gave them 1 star because you have to pick 1 thru 5. So 1 is all they get. The are so inconsiderate of animals and veterans. Please don't take your animals into this clinic.

posted: 12/23/2021

Cheryl Bemowski

My sweet little dog was mauled by a larger dog around 4:30 in the afternoon last Thursday. We rushed her in and initially I was happy with the way they treated her. 21 staples to close large gashes and they cleaned out several puncture wounds. They handed me some pain meds and antibiotics and said she’d be fine although very sore and bruised. They said bring her back in two weeks to have the staples pulled. Friday and Saturday she seemed better, was eating and up walking around. There was never any follow up, instructions for care or warnings about what to watch for. Sunday my dog started vomiting and showing signs of distress. When I called their emergency number Sunday afternoon it went unanswered and their voicemail was full. We took her to Tyler but by that time she was too far gone. She was in respiratory distress and septic. My poor baby suffered and died in pain Sunday evening. I trusted them and now we all suffer.

posted: 03/10/2020