Banfield Pet Hospital

3.9 (216 reviews)
1836 Joe Battle Blvd, El Paso, TX 79936, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 10:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,228
4.9 Embrace 19,973
4.9 Fetch 5,918
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,234
4.8 Nationwide 25,705
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,347
4.8 Prudent Pet 2,867
4.7 Pumpkin 3,545
4.6 Spot 11,586
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

216 reviews

I received this cat from an unknown source. She had been Mistreated by whoever had her before me. When she became a member of our family I took her to Banfield and explained the situation. She was treated with love, care and respect. She is now very loving and social. I attribute a lot of this to the care she received at Banfield.

Sep 15, 2025

I had an appointment at 8 AM for a drop-off. My daughter brought my dog in, and I specifically told the staff that he hadn’t eaten breakfast yet and asked them to please feed him in the cage. I also mentioned that I had left a blanket there from our last visit and asked that they place it in the cage with him for comfort. When I came back to pick up my dog, there was no line — it wasn’t busy at all. Yet they were just feeding him as I arrived, clearly trying to make it seem like they had already taken care of it. It doesn’t take 10 minutes to hand me my dog, and when I checked, my blanket was folded and not even placed in the cage with him. I’m really frustrated and disappointed. If you ask the staff to do anything extra for your pet, they simply won’t. It feels like they don’t care. This will be my last time coming here. I’ve been to Banfield locations in other states, and they never neglect the dogs the way this one does.

Oct 25, 2025

First visit today with my elderly beloved cat and was very pleased. PROS: Absolutely loved the communicate and care from Dr Goodman. She explained everything so well and did a thorough exam of my cat and discussed pros and cons of further diagnostics and treatment. Easy communication Ability to run labs in house and quickly Great vet techs - wish I remembered their names, there was both a male and female and they were very sweet with us (myself and young daughter) and my cat Transparent pricing disclosure Clear follow-up instructions CONS: Nothing that affected me personally. Since Banfield is a corporate machine it is not normally where I would choose care, but I had high recommendations for Dr Goodman and they were spot on. Bottom line despite my usual reservations about a corporately owned place, I will continue to take my dear girl to Dr Goodman as long as she's with me this side of the rainbow bridge.

Oct 3, 2025

We are planning to sue Banfield for the death of our dog, Belle. We had been going to Banfield Pet Hospital for years and had pet insurance with them. When Belle needed care the most, they refused to help. They told us no doctor was available at that location. We rushed to the Westside location, but they also refused to treat her. Belle passed away shortly after. Please don’t take your pet there if you love them. My family is heartbroken and in pain.

Jul 31, 2025

I would like to say thank you so much to all the staff and especially Dr Rojas. You are all very kind . My sweet cat Kisa 21years old passed 2 weeks ago on Sunday. Thank you for the card and lovely messages. R I P Kisa. 😽

Sep 4, 2025