VCA Lakewood Animal Hospital

Dr. Workman and Wendy have been nothing shy of wonderful. My baby has chronic, terminal illnesses. The staff here has immediately diagnosed and addressed concerns I’ve not been helped with for years. They are kind, communicative, compassionate and genuine. They’ve gone out of their way to make sure my baby is comfortable and has everything she needs to prolong her life as much as possible. I can’t thank them enough. P.S. their monthly care club is phenomenal, especially for animals with long term needs

posted: 01/19/2026

I can not say enough good things about Dr. Kirkpatrick and his team. I have been seeing Dr. Kirkpatrick for my cat for 3 years, and just adopted a dog with special needs. At his first appointment, they all treated my sweet baby with such kindness and compassion. It made my heart so happy. The way Dr. Kirkpatrick communicates is clear and informative while also assuring any worries and fears you may have. 5 stars isn’t enough!

posted: 02/05/2026

I've only been going to this office for a year now from when I first adopted my fur babies Onyx, and soon after Star last year! Safe to say they addressed my concerns and listened to me regardless of how small they are! The check up + vaccines are quick apart from the administration my fur babies get! I've never been there I'd say longer than 15-20 mins! And for the price I can't say enough, each time I go it's been less than 200$ and I appreciate it grateful for that! Can't wait to be back Friday for Onyx's yearly appointment!

posted: 12/03/2025

I called VCA yesterday to request a refill on my dog's UTI prescription (antibiotics + mild pain reliever). I explained the situation clearly: My dog is in rough shape and really struggling. Loading him into the car isn't a realistic option right now. I was at work and couldn't possibly drive home, get him, and make it to the clinic before closing. I even offered to pay their office visit fee—I just needed to get him started on the medication to treat the infection. They refused, stating it was "against the law" to refill the prescription without an in-person exam. I then called my secondary vet. They immediately said yes—they would leave the medication taped to their door if I couldn't arrive before closing. It's pretty clear where my business is going from now on. I'm done with VCA.

posted: 01/29/2026

I am very disappointed with my experience at this vet office. I scheduled an appointment yesterday morning for my sick dog to be seen today at 11:30. Since we are new to the area, I was hoping to establish care here. Instead, they called me this morning—just two hours before my scheduled appointment—to tell me it had been canceled because I “didn’t confirm” when they called yesterday. No one told me at the time of scheduling that I needed to confirm, and considering I had literally just made the appointment yesterday, I found this extremely unprofessional. I work with clients daily, so I fully understand the importance of cancellations and confirmation policies. But this was complete nonsense to cancel on someone—especially with a sick pet—without ever telling me that was their policy. To make matters worse, when I explained that my dog is sick and I had planned my entire day around this visit, they only offered me a different time slot just 30 minutes from when they called, which I couldn’t make due to a work commitment. At that point, I told them I would be taking my business elsewhere. Canceling an appointment without warning, especially one made less than 24 hours earlier, is absolutely unacceptable. Thankfully, I was able to find another vet who got me in today. I will not be returning here.

posted: 09/16/2025