East Lake Cat Care Center

4.5 (204)
10040 Shoreview Rd, Dallas, TX 75238, USA

Hours:

Monday: 7:00 AM – 9:00 PM

Tuesday: 7:00 AM – 9:00 PM

Wednesday: 7:00 AM – 9:00 PM

Thursday: 7:00 AM – 9:00 PM

Friday: 7:00 AM – 9:00 PM

Saturday: 7:00 AM – 9:00 PM

Sunday: 7:00 AM – 9:00 PM

How to Save Money at East Lake Cat Care Center

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.5 AKC 1,797
4.5 ASPCA 12,110
4.9 Embrace 19,785
4.9 Fetch 5,400
4.1 Figo 2,832
4.5 Hartville 179
4.9 Healthy Paws 11,071
4.8 Lemonade 822
4.6 ManyPets 2,413
4.7 MetLife 8,716
4.8 Nationwide 24,889
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 8,940
4.8 Pumpkin 3,153
4.6 Spot 10,949
4.9 Trupanion 55,032
4.8 Prudent Pet 2,695
4.5 Adoro 6

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Agnes C.

Immensely grateful for the care provided to one of our foster kittens on a Sunday afternoon. We were squeezed in within 20 minutes of arrival and all procedures were discussed with transparent pricing before approval. We arrived with a queasy, lethargic, dehydrated, trembling kitten, and within 15 minutes of getting him back home, he was hungry, peppy and playful again.

posted: 02/15/2026

julia

I genuinely love everyone here. I've been in and out of the cat care center near constantly for the last couple years, dealing with my kitty’s flagrant disregard for his limited nine lives, and the vets never leave me worried we won't find a solution. They are also incredibly kind about answering all my questions and explaining things over again until I understand what's happened and what the game plan is for my cat’s treatments. All the rest of the staff here as well, Janelle, Adrienna, Catherine, everyone, are so friendly and accommodating, and if there's ever any problems I know someone will be on top of it quick. A couple months ago my cat had a 3 night stay at the main center as well, for kidney issues, and they had no problem letting me come and see him for well over an hour in their back room every day, they never made me feel in the way or over staying myself, and my high strung little boy was perfectly okay the entire time, so I know they treated him right. Honestly, 10/10 place to bring you animals, everyone there is 100% committed to the health of their patients and the satisfaction of their owners.

posted: 07/11/2025

Miranda Patino

I really liked this vet.. My cat got really sick and needed surgery, I called a couple places and they quoted me well over 5k for the surgery and not including so many other things. I called here early in the day and spoke to a lady at the front desk who was extremely helpful, she was super kind and understanding. She assisted me in explaining what I would need, how much it would be and then quickly assisted me in scheduling an appointment same day ! The price here compared to the other places was amazing. I took my cat and she was seen shortly after i arrived, the vet was Dr. Crouch ( I apologize if misspelled ) and they were amazing. Not only did they explain everything, they cared for my cat, they gave me an estimate and made me feel very comfortable! I called a few times to check and although it may have took a second to reach them they answered me as fast as they could, explained everything and remained patient with me as I was freaking out most of the time since I left my cat there for surgery and for a couple hours after. I really think this place will be my preferred veterinary facility for taking my babies. Staff was great , place looked lovely, and prices were good !😊

posted: 10/18/2025

Caleb Martin

The Cat Care Center helped my family re-home a deceased family member's kitty in less than 24 hours. The staff is super supportive and professional. They go above and beyond to help you and your fur baby. And, not only is the staff amazing, but so are their guests. The cats and kittens here are affectionate and adorable little purr machines. And their resident kitty, Rocky, is the most photogenic cat I've ever encountered, too! For whatever reason brings you to the Cat Care Center, you'll have made the right choice coming here.

posted: 12/15/2020

Priya M

Me and my cat, Lee Know, had a fantastic experience with East Lake Cat Care Center. Lee Know is my first cat, and I adopted her about a year prior before I needed to put her up for boarding while I had a trip out of country. I was very anxious about boarding after hearing many videos and reading it is best to keep cats at home, but I had no one I could ask to look after her and my family was not comfortable with a sitter in our house. My vet at the time seemed very disapproving of the choice, but I really did not have any options and did NOT want to leave her at home and expect my relatives to only drop by for less than an hour a day--my cat is too social for that and she recently started having some type of health issue that we later identified as seizures. I asked an experienced pet parent friend and she recommended East Lake Cat Care Center among a few others. She assured me that her cat with health needs stayed here, and that they were connected to a vet facility. I took a few tours and was able to tour this facility. All I could say is WOW! This place is beautiful, homey, the suites were beautiful and clean, and the cat condos spacious. The staff who gave us tours each time we visited to help our decision were very kind, caring and helpful. Though the cat suites were pricey, I chose to go with them as the most private option for my cat's first staycation away from home and I don't regret it AT ALL! The staff took fantastic care of her and I received pictures every 2 days while I was out of country. My cat had a bed, seats she could sit on, a window to look out of, a ceiling window, room for her stuff, and a TV! They really put my mind at ease, allowed me to being tons of her stuff and set her up ahead of time, and were receptive to emailed questions and calls I had about her care. All of her stuff came back with me safely as well. 100% would choose this facility again if I needed to board her. Even though I don't have a lot of money, again, this was just very worth it for me and I was assured if her anxiety was too high or anything that the staff is competent and able to administer her meds. I didn't even need to worry--she was anxious the first few days but got along great with the staff. It was great to see how fond they were of her by the time I picked her up. I am very thankful for you all's care of my special girl 💜. Attached are some photos the staff sent :).

posted: 12/24/2023