Dallas Animal Urgent Care

4.8 (1,971 reviews)
12835 Preston Rd # 405, Dallas, TX 75230, USA

Hours

Monday 8:00 AM – 10:00 PM Tuesday 8:00 AM – 10:00 PM Wednesday 8:00 AM – 10:00 PM Thursday 8:00 AM – 10:00 PM Friday 8:00 AM – 10:00 PM Saturday 8:00 AM – 10:00 PM Sunday 8:00 AM – 10:00 PM

How to Save on Veterinary Costs at Dallas Animal Urgent Care

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Dallas Animal Urgent Care? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,226
4.9 Embrace 19,970
4.9 Fetch 5,900
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,365
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,195
4.8 Nationwide 25,683
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,326
4.8 Prudent Pet 2,864
4.7 Pumpkin 3,533
4.6 Spot 11,560
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

4.8

1,971 reviews

Extremely impressed!!! Wow. What a difference excellent customer service makes. The staff is high spirited, happy, and it feels like they all love their jobs. The process from start to finish had excellent communication and care. I had to go in for an emergency surgery for my husky. I only had to wait 5 min before the doctor saw us. She gave me a high vs low cost estimate before proceeding with the surgery, and was honest about "absolute needs" with add on services. She did not try to push me into adding on extra services which I appreciated so much.To my surprise, the surgery cost was reasonable and it ended up being on the low estimate! I had to drop my dog off in the morning, and was so happy to know that she wouldn't be left in a kennel all day waiting for surgery. A staff member was present with her 24/7. The surgery itself went very well, they texted me throughout the whole process. My husky girl is already feeling better next day. Im so impressed with the staff, clean facility, prices, and just the overall organized experience. I'm switching here as my primary vet!!!

Nov 5, 2025

In the last year, we've visited the office on Preston Road multiple times. Every time, no matter the pet or the circumstances, I feel our pet was treated with love and my husband I were treated with respect. Our most recent visit was an initial checkup on a puppy we had just adopted from DAS. Deborah, Jessica, Stephany, and Karen were all wonderful. They were just as excited as we were about our new family member, and I really appreciated how knowledgeable they were about puppy things. I had no idea was I was getting into, so their advice really calmed my nerves and probably made our new baby's life a lot easier. Because it wasn't an emergency, we did have a bit of a wait, but that's to be expected. I would never want my regular, non-emergency visit to come before an animal that needed immediate help. I trust the team at Dallas Animal Urgent Care to know the difference and to be able to prioritize patients so that those who need help get it in the appropriate order.

Jan 13, 2026

This review is very hard to write but I felt this place needed recognition. I took my sweet girl in Friday night for what I thought was something minimal only to find out that it was much worse than expected. These nurses , doctors, receptionists everyone here was so very kind , patient and loving towards me and my girl in the most heart breaking moment- I was told my babygirl was fatal , I broke down fully , a young lady from the front even heard me and asked if I needed a hug when she saw me she held me until I let go - they helped put her in my car as comfy as possible --these doctors did everything they could to keep her comfortable so I could bring her home one more night to say our goodbyes . We brought her back in this morning and they allowed us as much time as possible in a quiet personal open spaces room . They brought us a heater , a dog bowl for her to drink from , treats and items to help us say our final goodbyes. This was the first time I've been had to do this to an animal and the nurse walked us through every single step let us take our time and helped talk to our baby in her last moments . While I am extremely devastated and emotionally broken I truly appreciate the staff at this location for everything they did to help keep my baby calm and for helping me in a 24 hr time period that felt like a dream. The pricing also helped me feel like I wasn't just someone to pay a bill they listened to me and were there to help any way they could. I recommend highly

Jan 18, 2026

Just had an amazing experience at Dallas Animal Urgent Care! Just brought our dog in after ingesting a bunch of chocolate, they asked all the necessary questions and had him being seen instantly! Super helpful, efficient, and our boy is coming home with us! Also affordable and highly recommend!

Jan 21, 2026

This place has always been GREAT!! Today I got a chance to talk to Mrs Latoya who was kind to me, my daughter, his support sister, and our baby Jonah that was in so much pain. I like that we were able to figure out what was best for our baby‘s health. Also we were able to choose what we might need to come back and get based on our budget. Thank you for all the support Mrs Latoya and the Dr as well.

Dec 31, 2025