Dallas Animal Urgent Care

4.8 (1971)
12835 Preston Rd # 405, Dallas, TX 75230, USA

Hours:

Monday: 8:00 AM – 10:00 PM

Tuesday: 8:00 AM – 10:00 PM

Wednesday: 8:00 AM – 10:00 PM

Thursday: 8:00 AM – 10:00 PM

Friday: 8:00 AM – 10:00 PM

Saturday: 8:00 AM – 10:00 PM

Sunday: 8:00 AM – 10:00 PM

How to Save Money at Dallas Animal Urgent Care

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.5 AKC 1,797
4.5 ASPCA 12,110
4.9 Embrace 19,785
4.9 Fetch 5,400
4.1 Figo 2,832
4.5 Hartville 179
4.9 Healthy Paws 11,071
4.8 Lemonade 822
4.6 ManyPets 2,413
4.7 MetLife 8,716
4.8 Nationwide 24,889
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 8,940
4.8 Pumpkin 3,153
4.6 Spot 10,949
4.9 Trupanion 55,032
4.8 Prudent Pet 2,695
4.5 Adoro 6

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Melissa Genao

Extremely impressed!!! Wow. What a difference excellent customer service makes. The staff is high spirited, happy, and it feels like they all love their jobs. The process from start to finish had excellent communication and care. I had to go in for an emergency surgery for my husky. I only had to wait 5 min before the doctor saw us. She gave me a high vs low cost estimate before proceeding with the surgery, and was honest about "absolute needs" with add on services. She did not try to push me into adding on extra services which I appreciated so much.To my surprise, the surgery cost was reasonable and it ended up being on the low estimate! I had to drop my dog off in the morning, and was so happy to know that she wouldn't be left in a kennel all day waiting for surgery. A staff member was present with her 24/7. The surgery itself went very well, they texted me throughout the whole process. My husky girl is already feeling better next day. Im so impressed with the staff, clean facility, prices, and just the overall organized experience. I'm switching here as my primary vet!!!

posted: 11/05/2025

Lori Baldridge

In the last year, we've visited the office on Preston Road multiple times. Every time, no matter the pet or the circumstances, I feel our pet was treated with love and my husband I were treated with respect. Our most recent visit was an initial checkup on a puppy we had just adopted from DAS. Deborah, Jessica, Stephany, and Karen were all wonderful. They were just as excited as we were about our new family member, and I really appreciated how knowledgeable they were about puppy things. I had no idea was I was getting into, so their advice really calmed my nerves and probably made our new baby's life a lot easier. Because it wasn't an emergency, we did have a bit of a wait, but that's to be expected. I would never want my regular, non-emergency visit to come before an animal that needed immediate help. I trust the team at Dallas Animal Urgent Care to know the difference and to be able to prioritize patients so that those who need help get it in the appropriate order.

posted: 01/13/2026

Morgan Taylor

This review is very hard to write but I felt this place needed recognition. I took my sweet girl in Friday night for what I thought was something minimal only to find out that it was much worse than expected. These nurses , doctors, receptionists everyone here was so very kind , patient and loving towards me and my girl in the most heart breaking moment- I was told my babygirl was fatal , I broke down fully , a young lady from the front even heard me and asked if I needed a hug when she saw me she held me until I let go - they helped put her in my car as comfy as possible --these doctors did everything they could to keep her comfortable so I could bring her home one more night to say our goodbyes . We brought her back in this morning and they allowed us as much time as possible in a quiet personal open spaces room . They brought us a heater , a dog bowl for her to drink from , treats and items to help us say our final goodbyes. This was the first time I've been had to do this to an animal and the nurse walked us through every single step let us take our time and helped talk to our baby in her last moments . While I am extremely devastated and emotionally broken I truly appreciate the staff at this location for everything they did to help keep my baby calm and for helping me in a 24 hr time period that felt like a dream. The pricing also helped me feel like I wasn't just someone to pay a bill they listened to me and were there to help any way they could. I recommend highly

posted: 01/18/2026

Traviz Eden

Just had an amazing experience at Dallas Animal Urgent Care! Just brought our dog in after ingesting a bunch of chocolate, they asked all the necessary questions and had him being seen instantly! Super helpful, efficient, and our boy is coming home with us! Also affordable and highly recommend!

posted: 01/21/2026

Vianca Green

This place has always been GREAT!! Today I got a chance to talk to Mrs Latoya who was kind to me, my daughter, his support sister, and our baby Jonah that was in so much pain. I like that we were able to figure out what was best for our baby‘s health. Also we were able to choose what we might need to come back and get based on our budget. Thank you for all the support Mrs Latoya and the Dr as well.

posted: 12/31/2025