Banfield Pet Hospital
4 (120) 7331 Gaston Ave Ste 140, Dallas, TX 75214, USAHours:
Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: Closed
How to Save Money at Banfield Pet Hospital
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.4 | AKC | 895 |
| 4.5 | ASPCA | 12,067 |
| 4.9 | Embrace | 19,675 |
| 4.9 | Fetch | 5,109 |
| 4.1 | Figo | 2,814 |
| 4.5 | Hartville | 179 |
| 4.9 | Healthy Paws | 10,919 |
| 4.8 | Lemonade | 819 |
| 4.6 | ManyPets | 2,413 |
| 4.6 | MetLife | 7,195 |
| 4.8 | Nationwide | 21,418 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 120 |
| 4.9 | Pets Best | 14,554 |
| 4.8 | Pumpkin | 2,913 |
| 4.6 | Spot | 10,498 |
| 4.9 | Trupanion | 58,886 |
| 4.8 | Prudent Pet | 2,601 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
The staff here are awesome because they genuinely care about my cat. The customer service is incredible. Nicole at the front desk is very sweet and helpful, and I feel relieved knowing Natalie is taking such great care of Thomas. She is very helpful, knowledgeable, and professional. I truly trust them with his care.
posted: 01/14/2026
Took my almost 10 year old chihuahua here for the first time this afternoon. Absolutely blown away by the friendliness they showed me and the tender care they gave my sweet girl. We just moved so I was very nervous about bringing her to a new location- my anxiety was eased immediately. I cannot speak highly enough about every single person I interacted with during our appointment, I am so relieved to have found a new vet home for my baby. If you need a place to take your pet with full confidence that they will be treated well and all your questions/concerns will be answered with kindness and digestible explanations, this is the place for you. They've got clients in us for as long as we're here!
posted: 01/30/2026
Dr. Thorne is truly one of a kind! She saved my German Shepherd puppy Nova’s life and treated her as if she were her own pet. From the moment we met, I felt supported, loved, and completely safe in her care. Dr. Thorne went above and beyond for Nova, and her compassion, skill, and dedication mean the world to me. I will never go to anyone else she’s the absolute best!
posted: 10/24/2025
Dr. Thorn and the entire staff are INCREDIBLE!!! Our silly dog ate a whole box of sugar free gum and started having a seizure. Dr. Thorn monitored him, gave him glucose supplements, and liver supplements until he was out of the woods! The office is clean, friendly, and prompt. We can't thank you and your entire team enough!
posted: 11/10/2025
We left our Plano Banfield, our home for over 10 years, after we finally bought our home in South Dallas. I found the Lakewood location immediately after our move, which so happened to be right after we got our 2nd baby, a puppy. Dr. Thorne & the staff have been AMAAAAAAAAZING! We have 2 poodles, Penny & Phoebe, that have been with Lakewood now over a year and even though they do not like going to the vet, I KNOW they are in great hands!!!
posted: 10/17/2025
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