Fairfield Animal Hospital

My 2 year old pug had surgery to remove a foreign object and the technician, Jennifer kept me posted throughout the entire process because she knew I was very worried. She sent me a picture of my little girl and made her feel more comfortable and loved. Dr. Harris and Dr. Hicks made me feel extremely at peace before and after surgery. They truly take care of the animals as if it were their own. What an amazing experience!

posted: 12/13/2022

I been here multiple times and everyone has been so amazing. Doctor was able to treat my kitty’s paws infection, the techs are so friendly. The one star review is to bring the attention to the customer service at the front desk as the receptionist is the first person the client meet at the clinic. There was two ladies at the desk. Not the skinny one as she was respectful and nice, but the other older lady it was her second time showing attitude! First time was 6 months ago when I took my kitty there because he was constipated and had some baby poop sticking his back and this lady showed a bad facial expression like this is is gross or what! And today I got in to the clinic while holding my kitty in my arm because he doesn’t like to be in carrier box while in car and it was rainy outside also so I just brought him in, wondering if they can hold him for me so I can go grab his carrier box quickly, but this lady without saying hi or welcoming me just said: “ ooooommmmmmgggooooshshssh put a leash on him! I told them if they can hold him so I go bring the carrier box quickly and the other old and skinny lady( because I don’t know the name) was ok with it , but this lady said NO! And told me just to leave him in the room and close the door. I understand we can’t just bring the pets without box or leash but I literally explained them what’s happening , and this lady just showed attitude and didn’t even say hi or no smile . Whoever in charge of it needs to correct her. I pay every time I come here and I demand respect! I was going to set an appointment to nurture my kitty, but I won’t come back! I rather go somewhere which respects clients.update after couple months: they did not reply to my review! Means the owner does NOT value costumer service meaning they only care about money! Won’t come back!!!! Please please don’t come here if you value yourself!!!!!

posted: 08/06/2023

Can't recommend this facility enough. The quality of care, both treatment and end of life, is outstanding. And, they always try to work within your means. My daughter lost a dear pet and I could not think of a better place to assist with that transition. The pet was sick, and the Dr even sat down and tried to explain what was wrong and what we could do. Highly recommend, and kudos to Dr. Jordan who helped us.

posted: 04/18/2023

Love taking our pet here. They offer so many services here and if they can't do it, they can refer you to someone who can. The doctor are so nice and understanding. The tech are very informative and always give clear instructions.

posted: 06/26/2023

The best vet in Cypress/Houston! Worth the 30 minute drive from our home. Dr. Hicks has the best staff

posted: 08/12/2023