Sunrise Animal Hospital

We recently moved to this area and had to put our Australian Shepherd down of 15 years. It was quite devastating to our family. This group was absolutely wonderful how they treated our family with the deepest condolences and sympathy and heartfelt love as we were losing our pet/family member. We just can’t say enough. This was the first time the doctor has ever met our girl and the love the doctor had for her as he was getting ready to put her down. You truly saw. I have never had a veterinarian ask if he can pray for our animal Before putting her to rest. I said absolutely. I have never met a more caring practice in my life, especially at a time when you are grieving so deeply, knowing you have to put your animal to rest.

posted: 06/14/2025

awful! My parents have 2 dogs who have been at this vet for many years. My parents brought 1 of the dogs in for shoulder pain, he was limping bad & dragging his arm. they assessed him and prescribed pain meds. 4/5 days in we called to say his pain, limping and dragging of the arm has not improved at all, they said to continue the entire prescription through or if it makes him sick then stop. I did not feel the vet did his job, he is set in his ways and did not do a full thorough exam. my gut said it wasn't right so I took my parents dog back in before finishing the meds and explained how I felt. they took him back and did another exam to find out he in fact had cancer and said he had 3 months. my sweet boy passed 10 days later! The vet failed my family and our angel boy miserably! He was careless, lazy and did not do his job. I had later come to find out this was a common thing here and that the vet had a reputation of not doing his job to the fullest!

posted: 02/19/2025

Sunrise Animal Hospital is by far one of the best veteran hospitals I've ever taken my dogs to. My dog Luna got very sick and they tried everything to help her. Even when I couldn't afford an office visit they still talked to me about her and gave her some different medications to try. My old vet would have never done that. They would have made me bring her in for an office visit. In the end I had to put my Luna girl to sleep cause everything we tried to do was not helping her and she was in lots of pain and was suffering. I her cremated and I wanted to get her ashes back for my youngest son. However I was not expecting to get back what I did. I got a very nice wooden box with her ashes and a nice little paw print ornament that was made from her paw print. I was very touched by the extra care and compassion that they had for me and my family in this tough time. I also received a very nice and very touching sympathy card signed personally by everyone at the vet's office I'd like to say thank you very much to everyone at Sunrise Animal Hospital.

posted: 05/21/2019

Don't expect to get in here for any reason if you're not a current customer. I've watched them turn several people away while waiting. That being said, if your lucky enough to have this vet take care of your pets, you're in good hands. Saved my cats life, and has always been good with our other animals.

posted: 11/22/2022

This used to be an excellent vet practice, we started going in 2014 and kept going back for years even after we moved to Spartanburg. It has changed ownership and now it is terrible. A while ago they charged my wife $200 for tests that were never performed and insisted that they were unable to give a refund and instead gave a credit to use in the future. My wife took the cats back today to use the credit. Now they have "changed systems" and the same woman behind the desk who was unable to refund her and gave her the credit doesn't have a record of it. Avoid this vet practice at all costs! It's really a shame, there is one doctor there who is very good and we really like but the people who do the paperwork and billing now are outright scammers. UPDATE: They eventually mailed a refund check. In my opinion it was too little, too late, and after way too much hassle for us to ever go back there. The refund should have been instant, to the same card that was charged and done as soon as the error was discovered instead of months later after my wife had to repeatedly ask them about it.

posted: 09/19/2024