Carolina Veterinary Specialists

Very nice and accommodating. Unfortunately our dog had taken a turn for the worse and our Veterinarian was closed. We took our dog here to get evaluated. Everyone was easy to deal with and wanted the best for us and our dog. They took very good care of our dog and made sure our family was fine through the process. Unfortunately we had to have her put down the worst part of being a pet owner. Great people. Thank you.

posted: 11/22/2023

Would not personally recommend for surgery. I felt like he seemed overly confident that surgery would go well on a sick dog and we did not think to get a second opinion. Surgery subsequently did not go well. Did not have consistent aftercare available in the ICU - We were told the day after surgery that they may not have someone to watch our dog overnight again. That in and of itself was stressful to think that post surgical care was not guaranteed to be available. We were eventually sent home with a very sick dog, possible internal bleeding and with a very large, tight incision. We felt like follow-ups were minimal including when we ended up at another emergency vet for a surgery complication within 48 hours of leaving this Rock Hill location. I felt like the surgeon did not support us with that complication. Dog died within a week of initial surgery with Dr Mertens. Separating the fact that we lost a family member, and even before we ended up at the ER vet, our experiences were unimpressive. I would never, ever go through another surgery or recommend one at this location based off of our experiences. Hindsight is always 20/20.

posted: 12/12/2023

Dr Mertens has significantly given our English Lab a better quality of life. He had a luxating patella and chips in his elbows as a young dog. Winston is able to walk and enjoy playing compared to barely walking with a knee cap that was popping out. Dr. Mertens is very personable and I was told by other vets is the surgeons bring their dogs to get surgery.

posted: 09/21/2023

Very caring staff, we’ve been here a few times now and have never had a bad experience. Sometimes there may be a long wait for emergencies because they go in order by who is most critical. Regardless of when you get there you could be pushed back if a more serious case comes in. They’ve been very helpful whenever we come across an animal that needs emergency medical attention or if our own pets need to be seen when our primary vet is closed. The staff has always been very compassionate and gentle with the animals we bring in. You can tell they truly care about the work they’re doing.

posted: 03/18/2023

Had to take my 12 year old Jack Russel in at 6am for frequent seizures. CVS got us right in and walked me through the process. Within minutes I was speaking to Dr. Derrich Phillips who was personable, professional, knowledgeable and kind. He understood my situation and took his time to talk me through best and worst case scenarios. I genuinely felt as if he was approaching/advising the situation as if he were in my shoes, which was much appreciated. Would highly recommend.

posted: 11/29/2023