Banfield Pet Hospital

4.3 (193 reviews)
1110 Hospitality Dr, Rock Hill, SC 29730, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday 9:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,182
4.9 Embrace 19,907
4.9 Fetch 5,691
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,260
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,344
4.8 Nationwide 25,431
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,132
4.8 Prudent Pet 2,811
4.7 Pumpkin 3,393
4.6 Spot 11,341
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.3

193 reviews

I am not sure what is going on with this location but from the past two weeks I have been trying to reach out an make an appointment and either they don’t pick up or they leave you hanging on the phone for more than 10 min. We are all busy, short of staff, multitasking etc….. but customer service is priority on retaining clients and this sure is not a way to keep me coming to Rock hill! Your busy? I understand…. But at least return the phone call later!!!! But not even that!

Aug 16, 2023

These guys do well. Most experiences have been quite good. Occasionally encounter ridiculous scenarios, depending on vet at the time. One dog developed a heart murmur and they would not proceed with anesthesia for teeth cleaning without a echocardiogram $$$. Would not consider proceeding even if we accepted all potential risks without Echo. This seemed like a money-maker to me. It’d be nice if they would work with you on option’s because nothing is a concrete issue. The team was top notch when having to put one dog down. Couldn’t have been better. Truly world class that day!

Jul 10, 2023

SCAM I signed up for the puppy wellness plan for 1 year. I noticed money was still getting taking from my account 4 additional months after the year was up. I called and asked them why I was still getting charged and the lady in billing dept. informed me that because I didn’t cancel before the year was up, I got charged for an additional year. When I entered into the contract this information was not given to me. So not only have I paid an additional $200 more than the planned agreement, I still owe them over $500 more for the remainder of the year. HOW is this even possible when I never entered in an agreement for the additional year and nor has my puppy been in for any visits. This is a scam and I will never go back there for anything.

May 23, 2023

Very friendly staff. The doctors are very helpful and knowledgeable about my pets needs. We have always received great service.

Jul 26, 2023

I love this place, I lost my pug last Jan in 2022. I brought her in for her yearly checkup and learned that her organs were shutting down. The staff were with my baby and I comforted us both as she exited this world as they said that if I ever need for me to talk to anyone, that they were there. Thank you Banfield

Apr 4, 2023