Banfield Pet Hospital

Kelsey Brown

I have a senior dog that gets very anxious about the vet and can become reactive during visits. We stopped going to our previous vet for this reason, it seemed like every time we went her anxiety would just get worse and it would become very difficult to examine her or give shots. I needed to get her shots up to date so I made an appointment here. The receptionists are very nice, organized, and professional. The vet and the tech that worked with us were also kind and professional. I could tell they are truly great at their jobs and that they really care about pets. They were so patient and my dog eventually warmed up to them a little bit, which shocked me in a good way. She even wagged her tail a few times once the shots were done with. As a new patient they got us set up with a wellness plan and it is very affordable. I can't thank the team here enough for taking care of my dog. She is like my child and I love her so much. The way she was treated made me very happy, and we are so glad we made the switch.

Jun 28, 2023

Carol Knight

I have been taking my dogs to the Garner's Ferry Banfield for 3 years. One of my dogs recently developed congestive heart failure and was struggling to breathe. I called and they saw her immediately, in the middle of a very busy afternoon. 3 days later, she is much more comfortable and her breathing has calmed considerably. Everyone at this location, from the front desk staff to the doctors, are caring and compassionate. I highly recommend this practice to anyone looking for a vet.

Jun 19, 2023

Natalie Leppard

I took my two puppies to Columbia Garner’s Ferry Banfield this morning. One, a 7 month old recent shelter rescue, was there for her first vet visit ever. The other, a 1.5 year old pup, was there for the first time at Banfield. Both are around 50 lbs. We were never taken to an exam room. I sat on a bench in the PetSmart with two incredibly over-stimulated 50 lb puppies for over an hour. They were taken back individually for shots and tests, which amounted to maybe 10 minutes each. We were never seen by a vet. The only interactions my pups had were with the receptionists (excellent) and a vet tech who couldn’t manage to give an oral vaccine or scan for a microchip for one puppy. To clarify, the recent shelter adoptee was never seen by a vet. A vet never even spoke to me. I have no idea about the health of my dogs because the vet tech simply left the rabies tag and pills on the bench beside me in the store and said the fecal tests were negative. I got no information about the blood work. I got no information about vaccine side effects. I got no information about the physical health of the shelter pup or my older pup. Meanwhile, an exam room sat visibly empty while my incredibly stressed older dog was left to howl and I was left to manage two puppies. Edited to Add: I posted this review, called the Banfield in question, and emailed corporate. The only action taken was for the Banfield manager to get a vet on the phone with me (NOT the vet who signed off on my dogs' visit mind you). Banfield has a culture of passing the buck so no one is responsible and no one actually remedies a situation.

Jul 18, 2023

Holly Vissage-Smith

EXTREMELY convenient and affordable payment plans for keeping your pet vaccinated and protected from fleas, ticks, and heartworms as well as spay/neuter and groomed. There are multiple levels of care as well as flexible payment options that give you the option of when the monthly payments are drafted. The comfort of knowing that if an emergency occurs, we don't have to pay an outrageous vet bill and we can keep our puppy protected and pest free. We were fortunate enough to get a puppy from the last litter our family dog Reesie had before he passed away from heartworms. We were ignorant as to how heartworms are contracted and what they do to animals so this time, with Reesie's daughter Rosie we are able to make sure she's protected and well cared for. WELL WORTH IT!

May 13, 2022

Jadyn M

First time here! Staff were great and explained everything. He was examined and got the prescription we asked for along with prescriptions for issues that were found! They explained how when to use the prescriptions and handed us a packets with everything we needed to know about his issues. They also cut his nails for us. Edit: he’s mocking his boxer sisters smile in the recent photo! Nails by Banfield 😂

Sep 15, 2022