Oswego Veterinary Hospital

I recently divorced, moved, and got a new puppy. My former vet of over 10 years informed me I would have to go on a waiting list as a new client and would unlikely to get in when shots were due. The woman was not very nice about it. I was appalled and very angry. Oswego Vet Hospital seemed delighted by my call, got me in right away, and adore Mimsey. I’ve had dogs all of my adult life- and I’m now retired - and never had a dog that would bound into the vet office and try to sneak into the back! They’ve taken such great care of both of us - I’ll never switch again. Thank you OVH!

posted: 05/26/2024

The first red flag is they have a lot of available appointments and accepting new clients as this has become rare when trying to find a vet. When I made my appointment I had to pay upfront for the visit and was never told I would still be charged if the appointment was missed. I did show up for my appointment and notified them I was there. When I went to get my dog out of my car, he wasn't there! He managed to escape and by the time I luckily found him the vet was closed and had to go to an emergency vet clinic. I called them back to schedule a follow up from the emergency visit and they refused to apply my initial payment, they said they are keeping that money and will charge me again for another visit. There demeneier which originally was nice, turned unsympathetic and cold. Amy was unprofessional and rude. The office manager Jesse reached out to me and she said "it's not our fault".. The office staff sets the tone for the clinic, and because of how they displayed such lack of care, and made the decision that it was more important to keep $90 dollars then invest in a long term new client I no longer felt comfortable bringing my dog there.

posted: 06/03/2024

My dog and I have had really excellent experiences at Oswego Vet. Drs. Tongue and McLanathan have both taken care of her and have helped her with surgeries and medication. In all of my experiences the doctors and vet techs have treated us both with kindness and conscientiousness, even when one of us was having a panic attack under the seat (your guess as to whether it was me or my dog). This is the place to take your furry family members.

posted: 03/04/2024

Our 15 y/o cat was terminally ill and had to be put down. I didn’t want his long time Vet/staff who’d developed a relationship with him to have to do it so a friend recommended Oswego Vet. Dr. Naomi and her assistant were so respectful and kind and came to our home to make it less stressful for all of us. The treatment was humane and gentle. A few days later, Dr. Naomi sent a handwritten sympathy card with his (ink) paw prints. And then they sent separate card to say that a tree had been donated in his honor to the Arbor Day foundation. I’m so moved and grateful and can’t say enough good things about this practice. They made a horrible decision more bearable. I’m so pleased that there’s a little tree out there with GIR’s name on it😭🖤

posted: 01/23/2024

We’re very grateful for the great care and kindness of this vet. It’s hard to even find a vet appointment, but they made time to see our 🐹 next business day. They treated her like the precious being that she was. They were so considerate of us and facilitated a peaceful passage for our littlest friend.

posted: 02/05/2023