Banfield Pet Hospital

I have had great experiences with this location. They are patient and thorough with my kind-of difficult dog. They don't rush through my questions and make sure I understand everything. They are also as accommodating as they can be regarding last minute appointments when needed. This is not the closes Banfield location to me but I drive the extra 15 minutes for the excellent care.

posted: 07/02/2024

Amazing stuff who works so hard to keep my kitty alive. Everyone is so carrying and professional. Wonderful location.

posted: 07/12/2024

Huge upgrade from our last vet! Really good experience for my dog who is terrified of the vet. He was too nervous for them to handle him in the back but saw that he was better with me, so they let me hold him and help out for his vaccines and exam. Instant behavior change. I understand that most owners can't be trusted to hold their dogs but I'm just really glad they recognized this in him and let me help make my dogs time in there as easy as possible. This was non negotiable at our last vet, and I didn't even try asking at this clinic. Kudos to the technician/assistant with the blue hair and doctor with the man bun. Wish I caught their names.

posted: 10/01/2022

Okay if you don't have any other options. I recently changed from Banfield to a different vet and I didn't realize how we were treated like a number at Banfield until we were treated so wonderfully elsewhere. I think if you don't purchase a health program from them you are considered less important. We've had a difficult time scheduling any appointments that aren't very far out only to get cancelled or pushed for more important animals to be seen. Plus the only option is to drop the dog off to be held all day and seen at their convenience which is WAY more expensive than just bringing them elsewhere. I've never been asked to submit fecal samples, I've never been asked to allow them to run blood tests on my elderly dog. I have however been asked to add every level of monthly purchased health programs over and over again. Adequate care but if you want your animal thoroughly cared for and treated well look where.

posted: 04/03/2023

Zero stars if possible. Just got our family a new puppy and called several locations one isn't taking new clients and the other location near my house is only willing to allow me to drop my 10 week old dog off for multiple hours to be in a dirty kennel (while he's unvaccinated )and I can't wait with him they say I gotta go home and don't know when I can pick him up, zero time frame given.... All for one shot ? Something that should take 15 minutes maximum. The very reason I'm getting him a shot is to protect him from things such as funk, fecal and the types of bacteria that cause illnesses. Do not bring your animals here. The young woman on the phone was rude and flat out lacked intelligent capabilities to compute why a person would not want to risk their animals safety .this process is not normal for vets. (The very reason they make things difficult to get a visit and or provide shifty care is because they sell a bunch of free visit coupons in a book at the PetSmart counter in a care bundle which is sadly unusable now that I know the company does not provide quality service .

posted: 06/27/2023