Boomer Veterinary Hospital

Our regular vet was out of town and his office referred us to Boomer. They worked very hard to get us in for an appointment. Dr. Denton was extremely kind, helpful and professional. She went above and beyond to get our precious girl the help she needed. She was so helpful in explaining everything to us, being so compassionate. The care she provided was exceptional. Would highly recommend.

posted: 05/30/2025

When I first started coming here, I would have rated it 4-5 stars. The customer service is great and Dr. Denton is very knowledgeable. I was always able to get my pets in very quickly for appointments. I didn't like that they charge for every little thing (for example, a $15 charge per pet to give me a written Rx for a medication so I could order it on my own because they don't have it available), but for quality care I was fine with it. However, this winter I took my dogs to a different clinic only to get their annual shots/ exam. Recently, I tried to book an appointment to get one of my pets an allergy shot already prescribed by Dr. Denton and I was told that there was a $45 "record acquisition fee" to get my pet's records from the other clinic, even though I already had my pet's records and sent them to Boomer Vet. They wanted to "be sure they had everything". So, the primary vet that my pets had seen for over a year were being treated like new patients because I took them to a different clinic one time. Also, they wanted to charge me an exam fee ($55) when I had previously been told that because this shot was prescribed, there would be no exam and I would just pay for the medication itself. The medication costs $120, so with these other fees tacked on I was looking at paying almost double. I get that this is a small business, and high quality vet care is worth paying for, but the price gouging is too ridiculous for me. I have multiple pets, so these fees add up. There is no reward/ points, or anything to help offset the cost like a lot of vet clinics do. Even offering a waived exam fee every now and then would help.

posted: 05/06/2025

I only went here a few times. The staff were nice, and I like how they practice fear-free methods. Dr. Denton seems capable. The only real downside I experienced is it felt like they pushed the expensive products from their clinic a bit too much, which didn’t really help my dog in the end. But this is common with many vets. The reason I’m not giving more stars or going back is their war on odors. Air freshener artillery in every room, along with loud air purifiers that added noise assault to the chemical warfare. I walked in with a dog and walked out with a Yankee Candle on a leash. My partner isn’t even smell-sensitive and left with a headache. I am smell-sensitive, so every visit triggered a migraine. Here’s the thing: animals smell. Sometimes they smell bad. That’s life. We accept it. We expect it, especially at the vet’s office. I’d honestly rather deal with dog farts. At least dog farts don’t make me feel like I’m being slowly embalmed in Febreze. That said, if you don’t short-circuit from scent and sound overload, it’s worth a visit; from what I could tell, they can still provide suitable care just fine.

posted: 08/27/2025

The vet is EXTREMELY unprofessional and rude. When I asked if they ever did exotics she said to my face (someone that owns 10+ exotic animals) that “People who own exotics don’t have any money and don’t want to spend any money.” Then she said she’ll do them, but no herps and only for “clients she likes.” Walked out immediately. Do NOT take your pet here, exotic or not.

posted: 08/13/2025

I brought my dog into boomer vet for a second opinion/ possible x-rays for a spinal injury that left him paralyzed in his hind legs. At the time my dog was already established with another veterinarian. Naturally I took him to her first and she didn’t do much other than feeling around on his spine and his hind feet. She told me to put him on medication for a month and that if nothing changed to bring him back. She gave me information on clinics that offered imagining if i felt he needed it in a month. Because he was paralyzed, I felt like I needed a second opinion and possibly some internal imaging. It felt a little more urgent to me than pain medication. It took me a week to find someone who could get him in for x-rays without having to wait a month. So I scheduled with Dr.Denton exactly one week after I’d taken him in to see my veterinarian. There was a $55 booking fee for a new patient which I was happy to pay in order to reserve that spot for my dog. I took him in and the front office staff were very friendly. The vet techs that took him back and got his basic information were very friendly as well and made him feel very comfortable. Dr. Denton however was incredibly rude. She immediately asked me if my previous vet had mentioned surgery to me. I told her no, that she had put my dog on a month of medication and told me to wait. Dr. Denton then said that she knew I was given a list of referrals and pretty accusingly made me feel like I should have known he needed surgery. She then told me that he needed said surgery within 24 hours of his diagnosis and that it was too late for me to get him in for one now. She gave me a couple options that could “promote healing” but she didn’t feel like they would make much of a difference now. She made me feel incredibly uncomfortable and bad about not getting him in for surgery. It was honestly a horrible experience and I will not be taking him back to boomer vet.

posted: 05/19/2025