Banfield Pet Hospital

3.6 (115)
7574 Voice of America Centre Dr, West Chester Township, OH 45069, USA

Hours:

Monday: 7:30 AM – 5:00 PM

Tuesday: 7:30 AM – 5:00 PM

Wednesday: 7:30 AM – 6:00 PM

Thursday: 7:30 AM – 5:00 PM

Friday: 7:30 AM – 6:00 PM

Saturday: 7:30 AM – 6:00 PM

Sunday: Closed

How to Save Money at Banfield Pet Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.5 AKC 1,796
4.5 ASPCA 12,100
4.9 Embrace 19,757
4.9 Fetch 5,327
4.1 Figo 2,831
4.5 Hartville 179
4.9 Healthy Paws 11,028
4.8 Lemonade 822
4.6 ManyPets 2,413
4.7 MetLife 8,294
4.8 Nationwide 24,771
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 8,891
4.8 Pumpkin 3,077
4.6 Spot 10,830
4.9 Trupanion 55,032
4.8 Prudent Pet 2,671
4.3 Adoro 4

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

hand swipe
Mitsuri Kanroji

Whatever you do, do not come here. They used to be pretty good, but I think they must have changed ownership in early 2024. You can’t get anything other than a drop off, and where that didn’t used to be a problem, now it’s pulling teeth to get them to tell you anything. I usually wait until the 5 hours benchmark and call them and demand to talk to someone. Mind you they do this even if they just need a few shots. I’ve never had them there less than 6 hours the last year, no matter what for. Which is not great when you have responsibilities in life. Which, with their bills (even with the expensive wellness plans that they don’t tell you lock you into a 1 year contract) will require you to have considerable income, so just plan on taking a whole day off work for each appointment because they will take the WHOLE day and not tell you anything. Also please watch out for hidden charges!!!!

posted: 03/04/2025

Lindsey Borgmann

Rating a 2/5 for because of their lack of financial transparency around their wellness plans. Please know that if you sign up for a plan, after the dog dies you are still responsible for the monthly fees until the plan is paid in full. Would not recommend.

posted: 02/28/2025

Monica Lee

They really took care of Millie Mae while having her teeth cleaned for the 1st time. They were in contact with me during the whole procedure. Thank you so much

posted: 10/30/2024

Linda Pavlinac

Molly is so loved and taken care of at her visits. The staff is very patient and helpful with questions and concerns I have.

posted: 05/22/2024

Steve

DO NOT GO HERE!!! These veterinarians have been scamming us for years. They keep telling us that our cats need to come in all the time for unnecessary procedures and prescriptions to medication‘s and one of the times I picked up my cat it was in the cage, conscious, terrified, wanting to get out and literally tried Bustin the cage open when we got home. one of my family members canceled two months prior and they still charged her for it putting it into collections and we have to have a lawyer to cancel it but decided to just pay the $600 as it’s not worth going to court and hiring a lawyer. Also, there are more and more videos leaking out on social media of all these veterinarians intimidating animals beware!!!

posted: 02/21/2024