Veterinary Surgery Center of Western NY

4.1 (9 reviews)
3505 Buffalo Rd, Rochester, NY 14624, USA

Hours

Monday 8:00 AM – 3:00 PM Tuesday 8:00 AM – 3:00 PM Wednesday 8:00 AM – 3:00 PM Thursday 8:00 AM – 3:00 PM Friday Closed Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Veterinary Surgery Center of Western NY

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Veterinary Surgery Center of Western NY? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

9 reviews

Dr. Collins has been nothing been amazing towards us and our pup. Our dog broke her leg and needed surgery urgently, so we reached out all over and Dr. Collins office provided quick responses, realistic costs, and got us in the next day. She took the time to go over everything after surgery and her staff is also amazing. Even after surgery - our dog was having stomach issues - and she was quick to answer and help out even though it was the weekend. Highly recommend.

Mar 27, 2025

Dr. Collins and her staff are simply amazing!! From the consultation to the surgery to the aftercare they never make you feel like you are going through the process alone! Our Dog Apollo had the TPLO surgery 16 weeks ago and is now able to use his leg that prior to surgery he could only hold up on the air. We are in the process of scheduling the other leg to have the TPLO surgery. As scary as it is, I feel at ease with Dr. Collin’s and this team! They are second to none!!

May 18, 2025

Always greet you with a smile and take good care of our pups.

Apr 10, 2025

Dr was rude and condescending to perfectly reasonable questions. Zero bedside manner.

Feb 27, 2025

Our girl Gemma had surgery for a torn meniscus and acl.Things have gone great so far(3 weeks now).Dr.. Collins followed up with a call after surgery to inform us on how things went.I would recommend Dr. Collins!

Mar 6, 2020