Penfield Veterinary Hospital

4.7 (256 reviews)
1672 Penfield Rd, Rochester, NY 14625, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 5:00 PM Saturday 8:00 AM – 2:00 PM Sunday Closed

How to Save on Veterinary Costs at Penfield Veterinary Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Penfield Veterinary Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.7

256 reviews

The ladies at Penfield vet are very kind and caring! They're so wonderfully patient with my elderly and anxious dog, Brutus. Post appointment, followed up via email promptly(much appreciated!) to explain his lab work.

Jun 23, 2023

i’ve been with this hospital since i rescued my dog tyke in 2020. i am just leaving now because i am moving out of state. they have always provided exceptional service and have been able to get me in promptly when i had pressing issues with my dog. they have also been super accommodating with his reactivity, by giving me appointment times with a low flow of activity and allowing me to bring him in through the back of the building. the vets really allow you to explain things with your pet and have a conversation, rather than just trying to get you in and out as soon as possible.

Sep 25, 2022

They always manage to help me when I need to come in. They are great with my mom's dog! I have been coming to this vets office since the 1980's. They listen when I talk and are not just about the almighty dollar. The really care.

Jul 12, 2023

I was very appreciative that Dr. Deyo both provided good information and listened to my input during my elderly kitty’s recent routine check up. Based on this, I believe we were able to develop a good plan of care that will give him the best quality of life possible at his advanced age. This was my first time seeing Dr. Deyo, but I would be happy to see her again.

Apr 27, 2023

I'm so impressed with Dr. Thornton and the whole Penfield Vet office. I am a first time dog mom, so of course I get nervous over little things. I appreciate that every time I call the office, the receptionists work with Dr. Thornton and myself to see if I need to come in, or if I can do a few things at home, which saves me time, money and makes me feel at ease that he's okay! I had some questions about my dog yesterday that didn't require needing an appointment, so I decided to email instead of call since it wasn't urgent. Dr. Thornton responded within about 24 hours and was so detailed and helpful. I could tell that she put a lot of thought into how she could help my specific dog. Thank you for going above and beyond and being someone that I can trust with my fur baby!

Jan 20, 2022