Cats & Critters Veterinary Hospital

4.7 (286)
32 Somerton St, Rochester, NY 14607, USA

Hours:

Monday: 8:00 AM – 6:00 PM

Tuesday: 8:00 AM – 6:00 PM

Wednesday: 8:00 AM – 6:00 PM

Thursday: 8:00 AM – 6:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: 8:00 AM – 2:00 PM

Sunday: Closed

How to Save Money at Cats & Critters Veterinary Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 889
4.7 ASPCA 11,392
4.9 Embrace 14,179
4.9 Fetch 1,995
4.4 Figo 2,561
4.7 Hartville 164
4.9 Healthy Paws 7,475
4.9 Lemonade 781
3.2 ManyPets 2,145
4.6 MetLife 487
4.8 Nationwide 21,391
4.3 Pet Assure 12
4.7 PetPartners 110
4.5 Pets Best 7,194
4.3 Pumpkin 1,131
4.7 Spot 5,194
4.9 Trupanion 60,280
4.8 Prudent Pet 124

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Steve Schmid

I loved coming here with my cat for years, but after the takeover by Thrive I just don't think I'll continue. I blame Thrive for creating a toxic environment where the last few times I've brought my cat in for a checkup it's been rushed and little things keep adding up like the doctor didn't check up on his teeth despite them performing his oral surgery 3 years ago. The employees are great and I've always had great interactions with them, but I can tell that morale has absolutely tanked over the past 2 years and I feel so bad for everyone that works there because I can't imagine what it must be like to deal with these external forces. If anything ever changes as far as corporate ownership I'll be back in a heartbeat but I'm not holding my breath. There's nothing egregiously bad about this place but if you came here a few years ago it was a 6/5 star experience and it's just not even close anymore.

posted: 08/27/2023

Ernie Lopez-Quilingan

The several visits I went in over the past years, they were good. But the vet that was checking him got over intense and told me to drug my cat prior to each visit. So that is the reason why I haven't brought him in. I got a card that he is overdue on his FVRCP Vaccine and I called to schedule it, they told me over the phone that it has been 3 years so they drop us as a client. They are currently not accepting new clients. Lame excuse. Very disappointing.

posted: 08/16/2023

Dara Dunham

I don’t think I can say enough good about this place. They have the best doctors and staff that have the best bedside manor I have ever experienced. They take the time to explain everything to you and don’t make the appointment feel rushed. I remember hearing about the practice and how they may be a little more expensive than other places but every dollar is well spent here.

posted: 05/31/2023

4 4Precious

My baby girl Luna has been to many vets.Cats & Critters really do care about our baby's. They have diagnosed her where as others just gave her medicine and the issues continued .Thank you for all of your help ,support and understanding.They go above and beyond their job.

posted: 09/13/2021

Jane Balcerek

I moved from Pittsford Vet to here about a year ago, and what a HUGE difference. Staff is kind, knowledgeable & very professional. Very well organized, easy to make appointments, and top notch medical care for my kitties. The staff really goes out of their way to make sure you’re completely comfortable with you & your pets. Really love this place.

posted: 02/26/2023