College Point Animal Hospital

Yume Shinzo

Unprofessional, borderline rude, and crazy prices. The cost to spay a female dog is generally based on how old the dog is, how healthy she is, and how big she is - the bigger the dog, the more anesthesia required or something along those lines. She quoted me $800 minimum to spay a young, healthy, 8 pound dog - that's ridiculous, so I decided to see another vet. I called and asked if they could email me a copy of my dog's medical history. Vet's assistant was great - good attitude, polite, genuine - but she made it sound like she'd send the copy soon, if not almost immediately. Waited an hour, never received it, decided to go in person to ask for a physical copy. Was willing to wait a bit for it, I understand I can't just pop in and make a request and expect it immediately. Doctor immediately cut me off with a nasty attitude - "you can't expect us to drop everything just because you have a request, and you literally just called us, you have to give us at least two hours, etc etc." She looked so surprised when I wasn't having her attitude and gave it right back. Zero need for the attitude - so unprofessional. Take your money and time to a better vet with a better sense of professionalism and more reasonable pricing. 800 to spay a year old 8 pound dog.

Jun 3, 2022

Diana Minuta

Dr. Ryan is an amazing vet. She has cared for all of my dogs (6 to be exact) and I can honestly say, she has given each of them the absolute best treatment. My entire family uses Dr. Ryan and we all feel the same! She is truly the best and we don’t know what we’d do without her. She is always very thorough and takes the time to lay out the best plan for my babies. Dr. Ryan and her team have been there for us through so much, and always give 100%. I adore them!! And so do my dogs. I am so appreciative for everything Dr. Ryan has done for our family throughout the years.

Jul 1, 2021

Sean Kang

This isnt a bad review. It is my honest review. All the other low reviews confirm my experience. The doctor seemed nice at first but later was extremely rude about the care of my pet. Then she billed me $500 for an recurring issue when i just wanted some meds for my pets she has prescribed before. Greedy doctor/practice for sure. Choice is yours but that is my experience.

Jun 24, 2022

Jennifer Rodriguez

Just finished having a horrible experience over the phone with Dr. Ryan. I called asking for what vaccines my dog was due for and his vaccine records. He has only been there once, so she told me what he was due for which is great but I also needed all his other vaccines he has had. When I initially came in I was asked to bring in his previous vaccine records therefore I was calling just to ask if they can give me that information since I don't have it anymore. I am getting my dog neutered next week and needed the information. Dr. Ryan is the person who assisted me and she had a worst attitude, screaming at me on the phone providing terrible customer service as I tried to explain to her multiple times what I was looking for. She kept screaming at me saying only 2 vaccines my dog had and she wasn't allowed to give me anymore information but how? if I am the owner requesting this information and for medical purposes. I just don't understand the logic behind what just happened and why I had to be treated this way. I really liked this place last year when I brought in my dog but after having this experience over the phone for something so simple it feels very disheartening to even come back.

Nov 3, 2021

Shiki Li

Super nice about the treatment. Very upfront about what they are going to charge and give you multiple options (if there are) of treatment so you can choose what you think is best for your pet and they will give you their personal opinion too. They have their own store cat that roams around. He's super cute, chunky and stubby. Explained everything so detailed and we'll, also explain what everything does to my pet. Definitely recommend

Mar 18, 2021