Wayne Hills Animal Hospital

This place is absolutely disgusting. The doctor is an older man that needs to retire for the safety of the animals. He is in a power wheelchair and can barely move or take care of himself. It was only him and the receptionist. He had no nurse to assist him which he desperately needed since someone has to help him since he is so old. He was extremely rough with our small dog. He also didn’t even wear a glove when doing a rectal exam on my dog. He got poop on his finger and just wiped it off and proceeded to do the exam once again with no glove. He then did a blood test on her which was extremely weird and outdated. The whole room and tests were extremely dirty. Didn’t wear a glove when taking her blood and he even put the blood on his NAIL since he didnt have a container and then did other tests. While he went to do further tests I grabbed my dog and went to the receptionist. She was also extremely rude. I told her that I need to pay and leave. Told her my complaints especially about him not wearing a glove for the exam. She said that he washes his hands after. I sure hope he does but it is still disgusting and unsanitary. The receptionist said we didn’t have to pay and can leave. Good because I refuse to pay for garbage and that is exactly what the doctor and place are. He needs to retire. I read other people’s reviews and they have had their pets die under his care for routine exams or cleanings. How is he still able to practice and have his place open? Absolutely disgusting and I will get in contact with whoever in order for him to shut this place down. If you love your animal then DO NOT BRING THEM HERE. Absolutely trashy.

posted: 10/09/2025

Dr. Ketner is knowledgeable. Most of the area vets are money driven. I took my senior cat to a different clinic that wanted to charge me for guessing (a myriad of unnecessary exams). Brought her here and she lived for another 3 years! Why? I was given a comprehensive and cost-effective plan that I performed myself with routine examinations. The visit can be a little unsettling but worth it to me. Also, ageism and disability discrimination are shameful. Criticize someone's performance not their condition. All people age and can become disabled at any moment. Credit should be given to Dr. Ketner who finds the strength and drive to serve his community. Many merely exist for the sake of existence.

posted: 10/14/2025

got both of my cats spayed and neutered everything went great. great vets 💓

posted: 11/22/2025

It’s a good place, vet seems to have tons of experience and the staff is very friendly but this place NEVER picks up the phone, they don’t accept walks in and if you go there they will tell you to call and make an appointment it the thing is they never pick up the phone, at this point is better to schedule a visit with the president, I left multiple voice messages to get an appointment for my dog that it’s turning one soon but it just remains me of how hard it was a year ago to get in contact with them!

posted: 03/20/2025

The front desk secretary is extremely rude and clearly in the wrong field. Her cold attitude and lack of compassion for animals make it obvious she’s not an animal lover—definitely not someone who should be the first face you see at a pet-focused business.

posted: 06/04/2025