Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.9 | Adoro | 55 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,252 |
| 4.9 | Embrace | 20,009 |
| 4.9 | Fetch | 5,987 |
| 4.1 | Figo | 2,877 |
| 4.4 | Hartville | 184 |
| 4.9 | Healthy Paws | 11,407 |
| 4.8 | Lemonade | 835 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,565 |
| 4.7 | Nationwide | 25,788 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 122 |
| 4.9 | Pets Best | 15,673 |
| 4.8 | Prudent Pet | 2,884 |
| 4.7 | Pumpkin | 3,624 |
| 4.6 | Spot | 11,667 |
| 4.9 | Trupanion | 55,034 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
100 reviews
First time pet owners with a 3-month old rescued kitten & this Banfield location at Raleigh, Falls of Nuese Rd., especially the young lady who was working behind the reception desk, really helped us with all our questions and concerns. They were very compassionate and gentle with our little one 💙
Jul 12, 2026
On 2/14/2026 we had a very disappointing experience at this Banfield location today. We arrived on time for our 9:00 AM appointment, only to be told that our appointment was not logged in their system. While I understand that system errors can happen, the issue was how it was handled. The front desk associate was extremely cold and rude, repeatedly stating that “10:30 is the earliest we can take you” without any acknowledgment that the error may not have been on our end, or any attempt at empathy or problem-solving. There was no sincere apology, no effort to take responsibility, and no customer care shown—just deflection. When you’re trusting a practice with your pet’s care, basic professionalism and kindness should be a given. Unfortunately, this experience left a very negative impression, and we will be reconsidering using Banfield moving forward.
Feb 14, 2026
Love Doctor Barber and staff that provide wonderful care to all four of my dogs. I only wish we go back to in person sick and wellness visits as dropping the dogsvoff stresses them way too much. Longing for pre-Covid Vet care visits...its time to go back to normal.
Mar 13, 2024
The absolute most heartless corporations around. STAY AWAY!! Dr. Barber is a fantastic doctor and the only reason we stayed with this company. However when it's come to closing my wellness plan after my senior dog passed, nobody can help. Not an online chat representative, nobody at the clinic, instead I have to call a billing department which is only open pacific times, true definition of a company displaying cost cutting measures. Did I mention NOT A SINGLE PERSON has even offered condolences, for a pet they have provided care for for 15 years. Absolutely heartless. No wonder there are class action lawsuits against them.
Mar 2, 2026
Post-dental cleaning. Our doggy seemed to feel safe & happy leaving Banfield. This location is farther than our closest Banfield, but we chose this Falls Pointe location because of the great communication and care the doctors give us and our pup. Would recommend to anyone looking for a caring vet in North Raleigh and beyond.
Aug 4, 2024
Veterinarians in Raleigh, North Carolina
Animal Emergency Hospital & Urgent Care
409 Vick Ave, Raleigh, NC 27612, USA(919) 781-5145
Animal Hospital at Brier Creek
10500 Little Brier Creek Ln, Raleigh, NC 27617, USA(919) 544-2226
Ansede Animal Hospital
3535 S Wilmington St, Raleigh, NC 27603, USA(919) 661-1515
Armadale Animal Hospital
10018 Strickland Rd, Raleigh, NC 27615, USA(919) 847-1972
Authority Vet
206 S West St, Raleigh, NC 27603, USA(919) 948-7199
Avian and Exotic Animal Care
8711 Fidelity Blvd, Raleigh, NC 27617, USA(919) 844-9166
Banfield Pet Hospital
9630 Falls of Neuse Rd Ste 110, Raleigh, NC 27615, USA(919) 846-7148
Banfield Pet Hospital
6016 Falls of Neuse Rd, Raleigh, NC 27609, USA(919) 872-5406