Banfield Pet Hospital

4.3 (172 reviews)
4127 Western Blvd, Jacksonville, NC 28546, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,235
4.9 Embrace 19,981
4.9 Fetch 5,931
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,381
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,330
4.8 Nationwide 25,728
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,364
4.8 Prudent Pet 2,870
4.7 Pumpkin 3,558
4.6 Spot 11,609
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.3

172 reviews

My pup passed away in September. They were very empathetic about the process but I was obviously distraught. A week later these showed up at my home. I could not even bring words to the happiness this brought. Thankyou all so much for the kindness. I'm crying just to write this but it meant so so much to us.

Oct 7, 2023

So far the best Banfield hospital I ever had my dogs enrolled in. Dr. Smith always takes great care of my dogs. I only had my two girls go so far but I love how she explains everything to me perfectly. Goes over pricing with me and always helps me make sure I get the most for my money by comparing prices and options.

Sep 8, 2023

We love Banfield and have used it for many years. Unfortunately, we've had a few bad experiences at this one. Example: After repeated visits to Banfield for an extremely large abscess, they wouldn't clean & drain the area. Unfortunately, it kept coming back and forced us to go to an emergency vet on a weekend. The emergency vet spent about 30 minutes doing an Xray, shaving/cleaning the area, and drained the abscess. He hasn't been sick since. This place is fine for day-to-day needs, but we won't be relying on them as much anymore.

Sep 29, 2023

Had a wonderful experience bringing in our puppy for his first exam. All the staff was great but a special shout-out to Brandy. My youngest son who was with me at the time is severely allergic to peanuts. During our puppy Goose's exam I noticed her putting some Kong treat on the cabinet to occupy Goose. I asked her if it was peanut butter flavored to which she replied yes. I explained my son's allergy and Brandy immediately wiped it off the cabinet before Goose got to it, re wiped the cabinet . Put the paper towels in a separate bag and tied it closed placed in the big trash and then removed the big trash bag from the room. When she came back she thoroughly washed her hands. Thank you Brandy for going above and beyond to ensure my son's safety!! It meant so much to me the care you took not just for Goose's well being but to ensure my son stayed safe!

Jul 6, 2023

Employees need to be more professional and respectful when it comes to delivering information about what your pets treatment needs and the amount it will cost you. They talk to you in front of everyone in the waiting room. How embarrassing. What if someone cannot afford the treatment. It's tough enough to deal with that, then you have people in waiting room judging you because of it. I mean common courtesy, take the clients into a room or down the hallway at least. I was also shocked to see so many dogs coming in without a leash. The facility does give you one while you are there but dang. I'm so tired of hearing, "my dog won't bite". Umm, if it has teeth, it bites

May 24, 2023