Derby City’s Crossroads Animal Hospital

4.7 (172)
4210 Poplar Level Rd, Louisville, KY 40213, USA

Hours:

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 5:00 PM

Wednesday: Closed

Thursday: 8:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed

How to Save Money at Derby City’s Crossroads Animal Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2025
Rating Provider Total Review
4.4 AKC 894
4.5 ASPCA 12,057
4.9 Embrace 20,305
4.9 Fetch 27,409
4.1 Figo 2,786
4.5 Hartville 177
4.9 Healthy Paws 10,736
4.8 Lemonade 815
4.6 ManyPets 2,428
4.6 MetLife 5,637
4.8 Nationwide 21,417
3.9 Pet Assure 15
4.4 PetPartners 117
4.3 Pets Best 14,113
4.7 Pumpkin 2,549
4.6 Spot 9,855
4.8 Trupanion 62,914
4.8 Prudent Pet 2,445

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Heather Murray

My cat has her first appointment here today and I am delighted at the care the entire staff provided. They were attentive, caring and welcoming. All of my questions were thoroughly answered and I left feeling confident we established an excellent health plan going forward. I never felt pressured to spend more on tests or treatments than I was comfortable with and I think the prices were very reasonable.

posted: 05/09/2025

Janet Bettiga

I love them! I've been bringing my fur babies to them for 10 years, and they've been beyond wonderful every time!

posted: 03/03/2025

Samantha Jones (Samm)

I bring both of my cats to Crossroads regularly and Dr. White and staff are always so kind and caring. My cats aren’t always friendly to strangers, let alone someone who pokes and prods, but when we’re here they always sense that they are in good hands! Fairly priced, great staff!

posted: 05/05/2025

Kevin Cissell

I found that staff are very mannered and articulated. The doctor has a very good bedside manner. I have to be brutally honest about not giving that 5th star. The location and parking is the worst I have ever encountered. I felt that there is limited parking spaces and the business is so close to the main road. I thought that it would only take a tragic moment, and someone could lose their beloved pet.

posted: 05/09/2025

Keri Roeder

I've been going to this practice for a decade now, and have nothing but good things to say about Dr. White and the entire care team at Crossroads! They've taken care of our pet cats as well as the community cats we feed, and Dr. White is excellent about laying out all options and costs up front. I always feel like our kitties are in good hands here.

posted: 11/21/2024