Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,235 |
| 4.9 | Embrace | 19,981 |
| 4.9 | Fetch | 5,931 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,381 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,330 |
| 4.8 | Nationwide | 25,728 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,364 |
| 4.8 | Prudent Pet | 2,870 |
| 4.7 | Pumpkin | 3,558 |
| 4.6 | Spot | 11,609 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
Explore Topics
Reviews from Google
269 reviews
I have been a Banfield client for more than 15 years. For a large portion of that time I have felt as though my pups were truly cared for on a one-on-one basis with the vet. Now, I never know who will be seeing my pet and I always feel as though they are in a rush to be done so they can go on to the next. There’s no longer any warmth in what they do. Everything is “by the book”. No true compassion is being given. I use the Wellness Package for all of my pups and love the option to pay monthly. However, when/if I get a new pet, I will not be taking it to Banfield.
Jul 3, 2025
I received text from you with a link to this review page. I replied “unsubscribe” and your system replied: “ Sorry! We are having trouble understanding your message. If you need assistance, please call your local Banfield Pet Hospital.” This is some pretty basic missing functionality. All of our pets have been dead for years but thanks for the painful memories. I’m pretty sure you are supposed to provide a one click solution to stop spam messages like this as well. Do better and take me off your stupid list.
Sep 15, 2025
I absolutely LOVE the staff here. They have been beyond helpful and they take such good care of my pets. They lovingly refer to one of my cats as "Bot Fly Boy". The wellness plan was one of the best decisions I've made and I wouldn't have made that decision without the help of the staff. I 100% recommend bringing your pets here.
Mar 28, 2025
Not a good experience they canceled our appointment because no doctor available rescheduled visit waited over an hour in a small room with 2 dogs that became anxious from waiting so long they were unable to complete wellness plan checkups one dog returned soaked in and wreaking of alcohol they seem to have a problem keeping staff that can complete services they really minimized our issue with the alcohol with 2 staff members telling us we were wrong about it for 15 minutes rather than taking him back and cleaning it off I know they offer drop off appointments if you don't mind your pets sitting in a crate all day I would make sure they're offered water our in office visit was 2 hours total for us something isn't right here and will be terminating wellness plans through Banfield
Jun 6, 2025
This Banfield has frustratingly terrible customer service. It is impossible to get a basic prescription filled let alone quality veterinarian care. I have been a Banfield customer since 2006 but this location has ruined this company for me. I had hoped the new manager would be able to turn it around, she seemed very responsive and customer service focused when we spoke, but I had another issue filling a prescription, that took many phone calls to resolve (and it was not resolved satisfactorily), she has not called me back since I left a message 5 days ago. Edit: Thanks for your reply. I reached out to that email address in January 2025. I am continuing to have issues and problems. No one even responded to my very detailed and fact-based email until I followed up voicing my frustration with not receiving a reply. “Banfield cares” does not in fact “care.”
May 15, 2025
Veterinarians in Louisville, Kentucky
All About Pets Animal Hospital
7826 St Andrews Church Rd, Louisville, KY 40214, USA(502) 935-4799
All Pets Veterinary Center
1219 Dorsey Ln, Louisville, KY 40223, USA(502) 384-0551
Animal Dermatology Clinic
10302 Shelbyville Rd, Louisville, KY 40223, USA(502) 240-0947
Animal Doctors
10129 Taylorsville Rd, Louisville, KY 40299, USA(502) 267-4087
Animal Emergency Center
3321 Red Roof Inn Pl, Louisville, KY 40218, USA(502) 456-6102
Animal Medical Center of Middletown
111 Huntington Ridge Dr, Louisville, KY 40223, USA(502) 245-6252
Audubon Animal Medical Center
1311 Durrett Ln, Louisville, KY 40213, USA(502) 361-2611
Banfield Pet Hospital
4601 Outer Loop, Louisville, KY 40219, USA(502) 969-3066