Banfield Pet Hospital

3.9 (236 reviews)
1060 Hansel Ave, Florence, KY 41042, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 7:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 16
4.5 AKC 1,800
4.4 ASPCA 12,200
4.9 Embrace 19,944
4.9 Fetch 5,802
4.1 Figo 2,862
4.4 Hartville 182
4.9 Healthy Paws 11,311
4.8 Lemonade 832
4.6 ManyPets 2,415
4.7 MetLife 10,845
4.8 Nationwide 25,558
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,247
4.8 Prudent Pet 2,843
4.7 Pumpkin 3,465
4.6 Spot 11,451
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

236 reviews

This place is a ripoff. We took our new puppy there for her 12 weeks checkup because we had a “free exam” coupon. With the vaccines, it came out to be $220, $160 after the coupon. A different vet that we use for our other dog only charges $105 for the same service. I was also quoted spayed will cost $450 compares to other vet at $175. They also tried to sell me a $700 yearly plan as soon as we sat down. I should’ve walk out at the moment.

Sep 10, 2024

Inappropriate communication from Sarah at front desk. We dropped off Daisy at 9am & we were told she would be worked in after vet completed surgeries.At NOON my daughter called to check on OUR dog. Sarah very sarcastically said "I told your mom Daisy would be worked after surgeries" GEEZ Sarah --- after 3 HOURS I don't feel calling to check on our family pet deserved your sarcasm!! Good pet parents FOLLOW UP on their BELOVED pet.

Aug 10, 2024

Staff are very nice and professional. My Queen Bitsy has been a happy patient for over 3 years. I'm very pleased with the wellness plan. Bitsy is now 12 years old and has some chronic issues. They have a drop-off service, so I can bring her in right away, and they will squeeze her in when they can, and I pick her up in the evening. This has been wonderful, I know she's being monitored instead of me being a nervous wreck at home with her until I can take her in. We usually see Dr. Grucek and Bitsy loves her, and the techs too.

Oct 5, 2024

The staff is friendly & helpful...I've never had a bad experience. I also don't know why everyone is complaining about their health plans. I signed up our Beagle when she was just a puppy and she's 7 years old now. The health plan covers her annual exams (including blood work, shots, & fecal exams) plus one teeth cleaning per year. They've saved us THOUSANDS. The only thing we pay for is the heartworm, flea/tick prevention, and to get her nails trimmed & anal glands expressed. We've taken her to be seen ~3-4 times (outside of her annual check-ups) and each time they're friendly and helpful, and the out-of-pocket cost is minimal because we get a discount on those exams as well. We also get a printout of the total cost it would have been without the plan and a running total of how much the plan has saved us. Read the fine print before you sign up for anything and you'll probably not be disappointed. If you're not willing to commit to this plan long-term, then it most definitely is not for you. Otherwise, it's a great investment.

Aug 15, 2017

I was a Banfield member for 4 years. As my dog got older the vets insisted I keep her on drugs to suppress her immune system. When she is on those drugs she is miserable. When she isn't...she is happy and full of energy. They want me to give her those meds or else they won't give her vaccines and other meds requiring a needle. I asked for mediation with their corporate office 3 times. They never got past..."we got your email and someone will be in contact..." Very dissatisfied!!!

Nov 16, 2017