Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,230 |
| 4.9 | Embrace | 19,973 |
| 4.9 | Fetch | 5,921 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,375 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,266 |
| 4.8 | Nationwide | 25,712 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,353 |
| 4.8 | Prudent Pet | 2,868 |
| 4.7 | Pumpkin | 3,551 |
| 4.6 | Spot | 11,597 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
97 reviews
They have been taking my doggy for 11 years . Recently she was ill and i didn't know what was wrong so the closest appointment was weeks away so i booked a check up for the next morning. Once they saw how my bella was they kept her and treated her right away. I was so happy and relieved they were there to care for my old girl. She is now off her medication and back to her happy self. THANK YOU BANFIELD
Oct 3, 2023
Terrible communication and customer service. Used Banfield at different locations in the past for my family dogs - always had different experiences. Elgin was the most frustrating. Wanted to give them another chance this time around since they're closer to our new house. Unfortunately still disappointing from the reception side. Booked my dogs original comprehensive exam appointment mid August, received a phone call from their team that they had last minute openings the next day - great. Showed up to the appointment just to learn I was scheduled for a different time than given and there was no flexibility. No confirmation call, text or email/message thru app to communicate. Fast forward to today, the rescheduled appointment day. Apparently if you don't specifically CALL back to confirm they will automatically cancel your appointment. Yet, they can email your cancelation. No option to confirm on the app, or no attempts to reach out thru email. Very outdated process. When I called to question the cancelation, major attitude was given because I didn't specifically call back- yet they were magically able to "keep" my appointment. No thanks, I booked with the Hoffman Estates locations instead. Maybe try opening other lines of communication for confirmation like the other locations. Or even better, have better reception staff so it's a pleasant interaction. Guess bad habits die hard.
Aug 30, 2023
Took my 9 month old American Bully in for a vet check up today and was very disappointed with the visit! Veterinarian Dena Reinisch and Jennifer Kempski should not be employed by this clinic if they can’t tell the difference between an aggressive pup or a frightened one all because of their breed! Then proceeded to say my pup needed to be sedated in order to be seen- (a 9month old puppy!) Just another money making gimmic Al because of her breed! I can’t wait to take my beautiful pup to another veterinarian so they can handle her the right way give her the care she needs - Do not take your big dog there as they stigmatize against bullies and are scared of them and don’t know how to do the job right!! Shame on you!! Ban Banfield!!
Sep 11, 2023
the service for pets has gone down in the last few years. They are quick to get your pet in but take their time not letting you know what's going on with your pet and give you excuses we're short handed when the doctor or nurse or assistant should take the time to let pet owners know what's going on. I just feel they don't care while my dog in sitting in a metal cage scared without water without food because she isn't comfortable. It's like this every time I bring them in.
Jun 8, 2023
Keep your pets safe, keep them AWAY from this place! DO NOT bring your pet here! They will lie to you; they don't care about your pet's healthcare. I asked them to check the RIGHT toenail of my dog on her last control. The vet cut off the LEFT toenail, and then when asked, she lies over and over, stating the right toenail had no injury (anyone with eyes was able to see that was not true), but as we all are human and can make mistakes, we didn't argue much more. A few days later, my poor dog loose part of the right toenail, bleeding and feeling pain AGAIN!!! And now she lost the nail and has a HOLE instead and is in pain! But as they just told me, "THEY CANNOT DO AN APPOINTMENT sooner than 4 days from now BECAUSE THEY ARE NOT AN EMERGENCY HOSPITAL " DONT bring your pets here if you expect them to be in good care. Btw I was there with the dog when they refuse to even check if it was something that could be out on hold for 4 days! I requested a manager and is no surprise to me that the receptionist provided me with the wrong “manager contact info”,so they not just lie, they do it on purpose to cover their mistakes.
Apr 11, 2023
Veterinarians in South Elgin, Illinois
ACC of Randall Pointe
477 Briargate Dr, South Elgin, IL 60177, USA(847) 742-5700
Anderson Humane Veterinary Clinic
309 S Randall Rd, South Elgin, IL 60177, USAAnimal Clinic of South Elgin
896 N La Fox St, South Elgin, IL 60177, USA(847) 742-3906
Banfield Pet Hospital
428 S Randall Rd, South Elgin, IL 60177, USA(847) 488-9259
Cleveland Veterinary Clinic
400 N McLean Blvd, South Elgin, IL 60177, USA(847) 697-4066
Randall Road Animal Hospital - South Elgin
207 S Randall Rd, South Elgin, IL 60177, USA(847) 289-2127
South Town Animal Hospital
1944 Gyorr Ave, South Elgin, IL 60177, USA(847) 695-7387