ACC of Randall Pointe

4.7 (397 reviews)
477 Briargate Dr, South Elgin, IL 60177, USA

Hours

Monday 7:00 AM – 7:00 PM Tuesday 7:00 AM – 7:00 PM Wednesday 7:00 AM – 7:00 PM Thursday 7:00 AM – 7:00 PM Friday 7:00 AM – 7:00 PM Saturday 8:00 AM – 2:00 PM Sunday Closed

How to Save on Veterinary Costs at ACC of Randall Pointe

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about ACC of Randall Pointe? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,228
4.9 Embrace 19,973
4.9 Fetch 5,918
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,234
4.8 Nationwide 25,705
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,347
4.8 Prudent Pet 2,867
4.7 Pumpkin 3,545
4.6 Spot 11,586
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.7

397 reviews

My 13 year old needed surgery ASAP, I called and the staff was super knowledgeable as to what my pups needed and was able to book surgery the same day. Not only that but they went the extra mile to call the next day to follow up and make sure my pups was responding well to medication and surgery. They truly made us feel comfortable leaving our pup in great hands!

May 1, 2023

Highly recommend ACC to anyone! We moved 40 minutes away after using them for years and will continue to make the drive for all appointments because there’s no one else I trust more. They’re great with all our dogs but especially our third dog who is fear aggressive. Since the first time we brought her in they took our lead on how to make her visits as stress free as possible for everyone and each visit since then they continue to check in and see where she’s at. Recently they’ve helped us through some very difficult diagnosis’ and truly care about us and our dogs. We’ve only ever had great experiences!

Aug 18, 2023

Dr Courtney was amazing with our 2 yr old English Bulldog. Two other vets wouldn't even trim his nails w/o sedation. She took her time and let us handle him while he got his shots & ears cleaned. Others always wanted to take him to "the back room". She just saw him as a sweet boy who gets a little "grumpy" when messed with. We will definitely be back.

Sep 19, 2023

I have brought several of my dogs in and have always had excellent service. I absolutely love Dr. Marissa and the way she treats my animals. She is always honest even in the tough situations and that brings peace of mind. The staff as a whole is kind and caring and very attentive.

Jul 23, 2023

For context, we've been seeing ACC for our two dogs since 2020. Really liked this vet initially (and still do think the doctors here are great), but over time, I have been disappointed with the services. Recently, ACC lost a stool sample for our dogs worm test, which we understood, but then our dog wasn't feeling well, so we brought him in for a checkup. It has been really expensive, and I had very long wait times trying to talk to staff, and after his last liver test, confusing communication overall. We asked a tech why his two hour test took four hours and she told my husband they got busy even though I called periodically to check when we could pick our dog up and they kept giving us a window of time and then never called. I also asked for my dog's test records at the front desk, and we were directed to the PetDesk app, but there was no information for his results. I think the good intentions are there, but the miscommunication from the staff makes it very stressful. Please do not tell your clients a doctor will call that day if there is a chance they will not because we ended up waiting for the call all day. Please do not direct people to an app for medical information if you're unfamiliar with the contents of the app. Please choose your words carefully when speaking to your clients about the pets they care dearly for. I've been so worried for my dog, and this interaction with the staff has not made any of this easy. Again, the doctors have been great, but I think the clinic may just be too busy at times and cause confusion with communication.

Jul 4, 2023