VCA Klingele Animal Hospital

I needed emergency care for one of my dogs, and my regular veterinarian recommended Klingele Animal Hospital, as they had longer hours. Dr. Tammy was very thorough and caring, and gave me plenty of options to help my dog (who has hip issues, due to her age & breed) manage her discomfort. The entire staff is very helpful & friendly, and their fees are reasonable.

posted: 09/01/2023

Do not recommend…. We had an emergency on a weekend and this was only place open… drove hour to get there…. 2 hours and $1300 later they had no answers… they took x rays then after looking at them they said they weren’t qualified radiologists so I’d probably need to have them done somewhere else! All they kept saying was that there was nothing more they could do for us….absolutely awful… if your pet needs anything more than a vaccination…. This is NOT the place to go…. They are nothing but an overcharging bunch of fakes….my dog right now thankfully is still alive because of another vet…. This place would have killed him he had a very bad lung infection and they did nothing but try to send me somewhere else to get charged more money

posted: 07/01/2023

Very nice, clean business. Appointment was set back because of a couple of emergencies, normal. Staff appeared knowledgeable, courteous. A bit pricey, but they are a city vet. Satisfied with my service.

posted: 07/15/2023

Don’t recommend. Our pet had an emergency visit and was let to sit in a kennel in the back for 11 hours before receiving relief. They then kept him on 3 medications, that are all known to interact with one another and have warnings on them to not take together, the entire time he was there. Together these meds render him unconscious for 10-11 straight hours and were given twice a day. Somehow, in his 2-4 waking hours while in their “monitored” kennel, he ripped out his own tubing - because it isn’t monitored. He would’ve been watched more closely in his home. Altogether they charged $3200 for the pleasure of locking my agonized and terrified pet in a kennel that was in a room of other sick pets, waiting 11 hours to provide relief, and keeping him unconscious because they don’t staff well enough to keep an eye on your pet in the back or can’t at least afford cameras to have someone watch. To add insult to injury they charged about $100 for a prescription pet food with a history of recalls, a bunch of grain, and insufficient nutrition for a growing animal claiming that this “prescription food” will solve an organ issue that his labs proved he didn’t have. They required payment before bringing us to our pet, who was given a steroid shot just as we arrived so that he’d appear conscious (it’s one of the last “treatments” he received and is also counterindicated for his condition and the other meds they used), and gave us the receipt to review as we left - so we couldn’t even decline the food. Our pet crashed from the steroid within an hour, slept for 2, and it took him 12 hours to remain alert for greater than 10 mins at a time. He continued experiencing dizziness, disorientation, and coordination issues for 24 hours after the last dose he received at their clinic. Our routine vet, who was closed at the time of the emergency, immediately removed him from all medications. They might be the only ones open closer than Springfield but that drive is probably worth it. All care done other than resolving the emergency and running labs (i.e. knocking him unconscious and not monitoring him between doses) added $1400 extra to the bill not counting the $100 food that isn’t recommended for his health situation.

posted: 08/31/2023

They were able to get us in on the same day, worked well with a skittish dog, gave options and prices.

posted: 09/28/2023