Willow Ridge Animal Hospital

We brought our cat in on Monday Dr. Schlumberger said she just had a virus with just a physical exam, so we took her home. They never called us to check on her like they said they would. Two days later she wasn't any better so we called them to get her in. A different doctor ran labs which only took 20 minutes, which showed she have liver problems and kidney damage. We had to put our girl down. If Dr. Schamberger had rum a 20 minute lab, we could have gotten treatment and she could have recovered but we didn't get that time. The second doctor informed us on Wednesday that we could take her to the emergency vet but wasn't sure if she would make it. If Dr. Schamberger had done the lab we could have taken her to the emergency vet on Monday and she might have recovered. She could of had 2 days of treatment and that could have saved her life. Now they are telling us that it might not have made a difference but everyone one knows the sooner you get to something diagnosed and the sooner you get treatment the more likely they are to survive. As someone who studied veterinary science, I know you cannot diagnose something on just a physical exam alone because animals have same symptoms for different diseases. I truly believe that those 2 days of treatment could have saved her. Dr. Schlumberger admitted it wasn't a virus and she would have treated her differently if she would have ran labs.

posted: 08/24/2023

I got an appointment a week after I called as a new patient. The doctor examined my cat for 3 minutes and diagnosed him. Got a prescription on site, followed the directions, and my cat is doing great!

posted: 09/03/2023

Terrible place. Would never recommend going here. The Dr said my cat would be back to normal with in a day or 2 and never did labs. Turns out if she had done labs she would have known and we could have saved my baby. Horrible horrible place

posted: 09/05/2023

Don't bother to call for help. Have a dying kitten they don't care, they lie and say they they do but all they care about is having money. Won't even take a check to hold and even the emergency vet clinic is bad again all for money.

posted: 09/18/2023

Wonderful Wonderful Wonderful people! From start to finish. Dr. Schamberger listened and was so understanding. The front desk staff so helpful even when there credit card machines weren't and the tech that took me back so friendly and sweet. So happy I have made this my pets new office!

posted: 02/17/2023