Evanston Animal Hospital

Always leave knowing the staff and doctor are thorough and care about my pets' well-being. They're also very nice and my wait is never too long. They are also tolerant, as my dog is a big spaz!

posted: 06/29/2023

As one of Dr Henry's first patients when she started her practice, I was initially very happy. Unfortunately her practice has fallen into a second-tier status that's about the same as a pet store practice. When I called to see if they could see Ripley due to her limping possibly from a cracked nail within the next several days I was informed by a rather insolent person that Dr Henry said they aren't an urgent care and the next available appt time was 16 days hence. AVOID THESE GUYS AT ALL COSTS. And whoever posts these snarky responses acting like you actually care about your patients, please don't bother. You could spend your time better by finding five minutes to see your patients and keep your customers happy.

posted: 07/12/2023

I’ve been really angry since March and waited to write a review to make sure it wasn’t from an emotional place. I took my cat here for recurring UTIs. I told them what a previous vet did that worked and they wouldn’t do it. He would be fine a month or 2 then get a uti again, I’d tell them what worked, they wouldn’t do it, now he’s dead. I spent thousands on his care at the emergency vet, hundreds here, and when I begged for help over the phone they turned me away and I accrued another thousand at the emergency vet. I called crying in March saying his UTI back and I couldn’t afford treatment so he needed to be let down. I maxed all all my credit cards, got care credit, and my dad just passed so I spent 8k on his funeral. I needed it done there because it was several hundred cheaper than emergency care. I can’t remember who “treated” Oscar, but she relayed that I needed to get to emergency care ASAP because it was life threatening. That’s why I called- they charged me 100s for treatment that didn’t work when I repeatedly told the doctor what did, then when I needed help in a completely devastating time they told me to go to emergency care. Blue Pearl was very compassionate but I’m still paying off the euthanasia that could’ve been done here, where I spent 100s of dollars with people I mistakenly trusted with my cat’s care.

posted: 08/20/2023

Fantastic staff! Women owned! Dr. Henry is amazing! I got to know of them from fostering for the Evanston Animal Shelter, and then started taking my own pup there as well, even though I live downtown Chicago- they're worth the drive! I won't take my kids anywhere else! Extremely patient staff, very kind doctors that will do whatever it takes to help your kid to feel better! I won't forget Dr. Henry bravely handling one of my not so friendly fosters with a lot of patience and grace! Wonderful staff all around! Thank you EAH!!

posted: 02/03/2023

An attorney friend of mine told me last week, "If you could bottle and sell that 'dog that likes going to the vet' stuff, you can make a fortune!" The only problem with that investment is I don't think I'd make any money off of any pup but my own. I had a Lab and a German Shepherd for 22 combined years, and both of them acted like I was taking them on a trip to an ammonia factory whenever a vet visit was needed! It was to the point where muzzles and anesthesia were always involved. Meanwhile, my current dog has CONSISTENTLY almost yanked the leash out of my hand as soon as we turned the corner to the block where this veterinary office is. SHE ABSOLUTELY LOVES THIS PLACE, specifically a few vet techs and the veterinarian too. Post-pandemic, I pondered on whether she liked this vet office because they gave her treats. But she's even happy to see techs with no treats. She just likes it there. Although I'm the boss of her in every other way, she's the boss of me when it comes to two things: the vet and our walking route (the latter of which she moves like a tour guide). Although I gripe and grumble over a few increased rates and always feel like there's a new fee to pay (this time, the worm test), I'm going to do it anyway. I'm just a penny pincher who's always comparing prices, but it's worth it if I can keep this happy (and weird) dog healthy. The staff is patient with my grumbles (although I STILL think the automated message should clarify the fecal test is an additional cost). To my relief, they do give pricing via email if asked. (Walmart's individual pricing is better than that affiliate relief program, which requires six Simparica Trio at a time.) Regardless, it's all needed! The staff is ALL professional, pleasant and friendly. Even though I sometimes consider going some place closer to home, I have yet to attempt to do so. I think my dog would drag me there anyway. P.S. I don't know why I'm so impressed by this, but my eyes lit up when the vet remembered my dog's adoption anniversary. While I expected her to remember my dog's birthday (from the charts), she seemed to recall this on her own. I was happy to tell a funny story about the second anniversary. I like that Dr. Henry is so attentive that way. Actually, I just like Dr. Henry overall once I was able to meet her in person when dog owners were allowed into the room. She's very cool.

posted: 07/03/2023