Banfield Pet Hospital

4.5 (100 reviews)
6340 Northwest Hwy, Crystal Lake, IL 60014, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 7:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,221
4.9 Embrace 19,969
4.9 Fetch 5,895
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,362
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,182
4.8 Nationwide 25,675
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,323
4.8 Prudent Pet 2,859
4.7 Pumpkin 3,525
4.6 Spot 11,551
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.5

100 reviews

Very nice vet techs. Great doctors. I book the appointment at the end of the day so I can stay with my dog instead of dropping her off for the full day, this is a great option for nervous dogs. I use their Optimum Wellness package which really does save money on annual physicals and immunizations. Highly recommend.

Mar 13, 2026

I’m so happy with the care my dog Jazzie gets at Banfield and I recently moved to the crystal lake location after being at wonderlake for many years. Loves the care in wonderlake also but crystal lake is much closer and the staff is just as good. Jazzie had a tooth pulled and a large skin tag removed on her leg and started on medication for a heart murmur. Everything was explained thoroughly and Jazzie came through it all with flying colors. Thanks again Banfield for caring for my Jazzie.

Jul 18, 2025

We are with Banfield almost 8 years and this is so far the best place. Today we had an appointment with my Neo - 8 years old,imperial shih tzu. Neo is always super stressed and is shaking when we have vet appointments or grooming. Today when he came out after the shots and doctors check up was super calm and was not shaking. The doctor was super nice and patient with us. We arrived 5 min late ( usually if I’m running late I’m calling and letting them know in advance) Was nice even if we were late and I did not had a chance to answer the phone the day before to confirm the appointment. The new place is super clean and it’s definitely better that the old one. The only thing I don’t understand is why doctors are not checking the dogs in front of us as it was before. They used to do the regular checkups and vaccines in the same room with us. For me is important to see what is done and what and how he was checked out. This is my the only concern/question. Other then that I am super happy, satisfied with our plan at Banfield. I love the way they remind us how to better take care of our fur kids. The dental cleaning is an amazing thing to add in your pet’s plan. Since is a new open place I will go ahead and spam you with some pictures😀

Dec 19, 2023

I love this location every person from the receptionist to the vet techs and including the doctors go above and beyond in understanding your concerns and take care of each and every question you might have in regards to your pets. I would never go anywhere else for my pet care

Sep 15, 2025

We took our pup here when we first got him and never went anywhere else. The entire staff is so friendly and kind with us and our pup and our dog and us love Dr Frailey. I think this is the only vet our dog didn’t go scared and anxious. He actually liked it! With their wellness program we were able to go to any banfield around the country which was handy but we still would drive all the way out to Crystal Lake for his care.

Sep 15, 2025