Banfield Pet Hospital

3.9 (236 reviews)
4465 US-14, Crystal Lake, IL 60014, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 7:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,226
4.9 Embrace 19,970
4.9 Fetch 5,900
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,365
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,195
4.8 Nationwide 25,683
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,326
4.8 Prudent Pet 2,864
4.7 Pumpkin 3,533
4.6 Spot 11,560
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

3.9

236 reviews

This place is completely out of order, they don't know they're own prices and seem to just make stuff up as they go. they're wellness plans are vague on purpose to make you wonder what is even being covered. I'm talking about there website too, not only are they vague in person but very shady online as well. For example on the website the ear swab is apparently covered for the first year. Wrong its covered on the FIRST visit. That isn't stated at all online what so ever. They have shady sales practice and employees are to afraid to handle most animals. The employees also are very dysfunctional, none of them know what's going on. They each give you a different response for the same questions or they just look clueless. One last thing one of the ladies at the front desk made it impossible to get things done and typed our info wrong so when we came in for our next visit everything was wrong our phone number our address all mistyped. On top of that said we didn't show them our rabies vax when we absolutely did. Banfield just didn't make a copy of our documents for whatever reason. This place is an absolute joke and unprofessional as it can be. Everything seemed to good to be true and its very unfortunate that is isn't. DONT TRUST BANFIELD

Aug 17, 2023

The worst. They wanted to sedate my 7 pound cat just so they could check her eye and butt. They also didn’t want me to bring her in for a post op appointment after her spay because they were scared of her. They are incapable of doing their jobs. Do not recommend at all.

May 27, 2023

They refuse to provide the correct documentation to submit for pet insurance. I am now stuck with a 300.00 bill from tests that told me nothing new. Scam!

Sep 11, 2023

Just wanted to write a little something about why this place is so wonderful. I take 3 dogs and a cat here. They remind ME when I need to come see them if I need vaccinations that are coming up. They have dealt with a slew of random health problems for the fur kids ranging from an emergency, to just old age, or pure breed health issues. They Offer preventive care when you need it. They are quick, timely and professional. I enjoy the staff. All in all a good find when it comes to vets. Plus if you need something from the pet store it's attached for easy shopping. Win win

Mar 23, 2023

Every time I bring my Nalla in she is well taken care of :) The staff is amazing very friendly and they make sure you are fully informed about your fur babies !

Oct 28, 2022