Horseshoe Lake Animal Hospital, A Thrive Pet Healthcare Partner

The staff were so very friendly and helpful. They told me everything they were going to do before they did it and then they updated me on how everything went afterwards. If things don’t go as planned, they tell me how they will still make it happen and then carry out that plan. I’ve never felt more secure about my animals’ health!

posted: 03/31/2021

I have been taking my pets to horseshoe lake since 2019, all experiences have been fine but I’ve never thought it was exceptional by any means, I’ve stuck through it with them as they have had lots of turnover with vets leaving, different vet techs constantly all that because it was easy to go back to the same place. I’ve always thought they were a little more on the expensive side but man… their prices have really gotten out of hand and are not comparable nor competitive with different vets in the area. It is going to be time for my animals and I to move on to somewhere different.

posted: 06/09/2023

Need a wonderful groomer? Jennifer at Horsehoe Lake Animal Hospital is your go-to! Besides being the best groomer Sammy & Bogey have ever had, she is just this positive, upbeat, wonderful, spirited soul. She listens to what style you want for your pooch and always brings it. They walk out prancing because they smell wonderful and look like a million bucks.

posted: 04/28/2023

If you're looking for a vet office that cares more about money than the care of your animals, then this is the place. First instance: I was quoted a price for surgery and scheduled it. After I showed up for the surgery check-in, I was told it would be almost twice the price quoted since the doctor they scheduled it with does open surgery instead of laproscopic. No one bothered to let me know before I showed up. Next instance: I took my puppies there to get their stitches out after being fixed. They weighed them and both were close but still under the weight cutoff for their monthly meds, so I asked the vet tech multiple times if we needed to go up to the next weight range since they're close to the cutoff and she kept saying no, keep them on the current weight range for this month, but when Chewy contacted them for approval, the vet denied it and said they need to be on the next weight range. Latest instance: my dog has worms that are very visible in the stool, but they won't treat him until after they send it away and get the results back, just in case he needs meds for something else also. I'm already there with my dog, but I have to wait a couple of days for the results to come back to see if he also needs other meds. This is ridiculous. Meanwhile, I now have to hope my other dogs don't get worms from him while I wait for the results to come back. They're WAY overpriced and will take your money in a heartbeat, but they really don't care about your animals. Money hungry with poor care!

posted: 06/15/2023

Horseshoe lake is the only place for compassionate and loving care. Even during the pandemic they took care of the four legged kids. Munchie does slip his boys the occasional chippie or French fry but our critters are healthy and well.

posted: 09/03/2022