Animal Care Center of Buffalo Grove

So far, I have had nothing but good experiences from both Buffalo Grove and their sister clinic in Barrington- but today takes the cake. My dog Milo is a mini golden doodle and he has been taking the chewable flea and tick medication for the last 7 months. Today he was officially over the weight recommended on the box. I already used one of the tablets from the 6-month pack, so I was scared I wouldn’t be able to trade it out for the right weight and have to spend over $150 to get the right type for his size. NOPE! Went into the Buffalo Grove clinic and they assisted me right away. They understood my dilemma and made it super hassle free to address it. I was able to switch out the pack for 5 new tablets and it only cost the cost difference between the 2 types. I once again left feeling so incredibly valued as a pet owner. Thank you SO much to all the staff for all you do for the pets and their humans alike!! You are so appreciated 😊❤️🙏

posted: 08/01/2023

I recently found a stray orphan kitten who is no older than 3 or 4 weeks. The staff there was WONDERFUL! The receptionist was kind. Both the technician Chelsie and Dr. Hughes were super helpful and insightful. I've never owned a cat much less an orphan kitten but they gave me some great advice on how to care for my new kitten.

posted: 08/04/2023

I don’t normally leave reviews, but this time I feel compelled. I live in LA, but I’m in Buffalo Grove visiting my family. My little furball Emmett was in pain, and I needed to get him to a Vet asap. I called several places close to me, and none could get him in. I called the Animal Care Center in Buffalo Grove randomly. They said bring him in right away. I’m so glad the other places couldn’t take us! I felt like I won the Lotto with finding them. They made a horrific experience for a dog owner, into a palatable experience that I don’t think I would’ve got anywhere else. Turns out he had pancreatitis. From the minute I walked in, until 5 days later of daily treatments, we were treated with compassion, knowledge, professionalism, respect and true kindness. The front desk, the techs (Jacie, Kayla, Anna, Chelsea, Kaylee) were so helpful, and empathetic to what I was going through. They’re not just doing a job, they care about the animals that come in, and the people who bring them. Then there’s Dr. Hughes. I felt so bad that she spent so much time explaining what he’s going through and what needs to be done. But she did because she cares and is amazing at her job! She called me to see how he was doing, then called to explain his new results. She went above and beyond. The whole staff should be teaching other facilities how to do it right. I never want my pup to go through this again, but if I’m ever in town and he needs a Vet, there’s no question I’d be going back to them, and would recommend them to anyone who needs the best care and also at a reasonable price. Kudos to the Animal Care Center of Buffalo Grove, you’re the best! Thank you so much for helping my boy get better🙏 With gratitude, Mike S

posted: 08/23/2023

This office went above and beyond to see my dog. On a day they did not have any open appointments, they allowed me to drop off my dog, so a vet could see him in-between appointments. They were thorough and they answered all my questions I had when I received their report

posted: 08/30/2023

Animal Care Center takes great care of my dog. They are super friendly and responsive. The site is always clean. My dog loves going to the vet!

posted: 07/12/2023