PetMed Animal Health Center

4.5 (87 reviews)
2400 Gateway Dr, Dubuque, IA 52003, USA

Hours

Monday 8:00 AM – 5:00 PM Tuesday 8:00 AM – 5:00 PM Wednesday 8:00 AM – 5:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 5:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at PetMed Animal Health Center

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about PetMed Animal Health Center? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

4.5

87 reviews

Absolutely fantastic vet clinic in Dubuque. I have been using this clinic for 9 years and couldn't be happier with the staff and service. Dr. Hellert bought the practice a while ago and we adore her and Dr. Tigges. My 3 dogs are always happy to go in and it is so wonderful that they now offer home visits, a life saver for someone who doesn't want to wrangle 3 dogs in the car. All staff are exceptional and it is great that they also offer grooming services. When the unexpected happens and you need to get in quickly they are always very accommodating. Our eldest dog passed away in July and the staff and clinic were wonderful and supportive to us in a very difficult time. Our new puppy is a huge fan too!

Dec 6, 2022

The staff at PetMed have gone above and beyond to help us make informed decisions about our furry friends. They have provided top notch care for our dogs and cats. We love how Dr Hellert takes her time to bond with the animal as well as to figure out potential health concens. The staff at PetMed are incredible and truly make you feel like you are making the best choice for your pet!!!

Sep 29, 2022

Amended- We stopped going here when the business was sold. Customer service went away and we never met any of the vets. They had no interest in current clients. This was an awesome place for pet care with Dr Johnson. When she left, we followed Dr Mundt out to Peosta.

Jan 29, 2023

When I lived in Dubuque, Allison helped me when I was rescuing cats. She did the spay/neuter and I paid for the shots. She was very good with me. She had one office girl that was a bit mouthy. But, everyone else there was always kind and helpful. We moved about 12 years ago. I hope that she is doing well.

Jun 14, 2022

I just moved here from Chicago, we looked for a vet that would be our new doctor in Dubuque for both of our senior dogs. We came to this vet and experience was normal as a check up. They explained that our senior dogs needed some teeth cleaning and some medication to improve their healthy living. We were about to spend over $1000 for each dog on teeth cleanings. The meds were a separate item to our cost. Researching and looking into the prescription pricing we were thinking maybe we can find a cheaper price. We found 800 petmeds for a cheaper price on a monthly subscription basis. We asked the vet to help get us consent to a prescription approval so we can receive it from petmeds but they rejected helping us and gave petmeds a hard time. It was 50% cheaper and the vet became spiteful. We stopped our teeth cleanings and looked into other vets. The vet didn’t want to even give us our files since we went to another vet. This place does not care about your animals, it’s all about the money for them. I will for sure make sure everyone knows not to go there since I work with plenty of people. Update: The response to a 1 star review is as if you were victims of abuse, from what? My review, because you tried to abuse the cost of a animal that is dying. Plus you called my job to state I gave you a bad review and call it abuse. You sound like a company KAREN. You don’t like what you read about your company than self reflect and look inward to your leadership and team and fix the issue. Not play the victim and call other peoples place of employment.

Jul 25, 2022